Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
DO NOT BUY THIS VEHICLE!!
by BrentC1974 from Biloxi, MS
December 31, 2018
BMW has simply not figured out the hybrid technology. I currently own 2 BMW’s and have owned 4 or 5 over the years and this is the only one I’ve ever had any trouble with. Over 8 months of ownership it was in the shop more than my garage. I literally put more miles on their loaner cars and rental cars than my own vehicle. Far too many issue to detail out here but be extremely cautious with any hybrid purchase.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
BMW X5 - always improving toward perfection
by CoronaJOE from East Hampton
December 18, 2018
I just purchased my 5th X5 since 2004, this, new and updated version of the BMW X5 is sleeker, faster, hugs the road and is wonderfully comfortable. Gas mileage has improved to 20mph - really a superb vehicle all around.
S.A. Jon Lewis is very knowledgeable. Super transparent. Very helpful. I would highly recommend requesting for Jon when you need your BMW serviced.
Worst roadholding ever
by RSA from Lake County IL
November 29, 2018
My worst car choice in 30 years. Traction control is a joke. I kept my son's 2008 Trailblazer so I'd have something surefooted and quiet to drive in winter. No AM radio. Rear tailgate won't close from key fob. Skids all over when it snows. No remote start. Gas mileage is poor. Leaks onto my feet when it rains. BMW roadside assistance did NOT answer the phone when I needed help. A total disaster with nothing to recommend it. Huge waste of money.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by ShirleyG from Monterey, CA
October 31, 2017
The right size SUV for my growing family. Very comfortable especially for a long drive and lots of room front and back. Has twin turbo, equipped with navigation and backup camera all features my hubby loves. I am up higher compare to my 2016 RAV4 and feels really really comfortable.
First I got internet salesman, then when I arrived at the dealership I was referred to another salesman. I was told the car was not at dealership.....then after I bought the car and finished with the finance office, I never saw
the salesman again to congratulate me nor to instruct on new vehicle!!!
Terrific, efficient luxury SUV
August 2, 2017
Needed a larger car to accommodate my growing family. But also wanted something on the fuel-efficient side. There are very few plug in or fully electric SUVs (Mercedes, Volvo, Tesla, BMW). The X5 40e has been tremendous - it's plenty peppy, allows all electric driving around town (I'm getting 12-15 miles on the battery). For commutes under 40 miles, if you need an SUV, you should consider this. My only two fill ups (in 3 months of driving) have shown 29 and 37 MPG, respectively. The more short trips you do, the better.
Before they were called Shelly BMW, customer services used to be excellent but not it's poor.
Good first attempt but held back from greatness
by MoMo from Malibu, Ca
July 31, 2017
This review is for the non-M-package X5 40e.
Good first attempt at a Hybrid SUV for BMW but needs refinement to reach greatness.
If your commute is around 12 miles a trip with a charger at each stop you can theoretically never fill up with gas which is a fantastic proposition. I've managed 41mpg (870 miles with one tank), but I've also managed 26mpg when I had to mix in a lot of highway driving (I drive very conservatively).
The 4-cylinder turbo is a far cry from anything VW group makes - a coarse almost dieselesque feeling unrefined 4-cylinder that could benefit from more horsepower and smoother operation for this 70k 5000lbs+ beast. Keep this thing charged to benefit from the additional punch from the electric motor to keep it moving at an acceptable pace.
On the topic of charging, it definitely is on the slower end of the spectrum.
The suspension needs to be honed in, the additional weight of this car due to the battery coupled with the soft suspension creates a tidal wave effect when going over uneven surfaces and the body roll in the twisties is more than BMW should have ever allowed.
The seats are best suited for small trips, after an hour of driving they get uncomfortable and I find myself shifting around a lot to find comfort.
Both exterior and especially interior are showing their age, although a very handsome exterior it's definitely time for the update that's around the corner.
The i-drive system is the best it's ever been, unfortunately BMW's slightly convoluted HVAC system isn't the best one on the market, VW/Audi are the masters of cold and hot air on demand from my experience. The amount of noise in relation to the amount of cooling and heating you get in the X5 is off...by a lot.
Rear seat room is great, cargo space is good, even though you give up some trunk volume due to the battery it hasn't affected me negatively one bit. The tailgate I absolutely love having, as a photographer it's been awesome to be able to work out of my trunk when needed.
The car is a good lease option for anyone in the market that needs an X5 and wants to capitalize on the hybrid benefits.
Here's hoping the next gen addresses the issues and I'm sure they'll have a winner on their hands.
Had to get a new lease because current 320 is over miles and lease is due in a week. Stanley took good care of me and Angel set up my phone and explain whats new on my new 330i. Beautiful car and surely I will enjoy this new ride.
The eDrive version is awesome
by Wohlf from MPLS, MN
November 14, 2018
40e doesn't cost that much more than the 6 cylinder and I am averaging 45mpg. Nice federal tax rebate and I get 800 miles on a tank of gas. Plus parking spots reserved for charging are generally primo and available. This car is the same 0-60 as the 6cyl, but smoother and quicker off the line. I just use a standard outlet in my garage, so a full charge takes 7 hours over night. Public charging spots are 3 times as fast. I take the car on road trips without charging and it operates like a normal X5. No downside to getting the hybrid that I can tell.
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