Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
End-of-lease process was a surprisingly positive experience
by GenX from DealerRater.com
December 2, 2018
I received a call from Gonzalo when I was two payments away from the end of my lease. He offered to go over with me some incentive offers for a new lease. Although my lease was financed through BMW Monrovia, I???ve taken my cars to New Century for service many times over the years. I know them to be friendly and efficient, and I was anxious about owing $4K at the end of my lease due to over-mileage. Gonzalo was straightforward with me and didn???t subject to me to the typical sales pitch or try hard-sell tactics. His honesty and the respectful way he worked with me made it the most positive experience of I???ve ever had with getting into a new vehicle. He clearly presented the essential information to allow me to understand my options and make an informed decision. There were no slight-of-hand tricks. There was no B.S. What is usually a stressful experience turned out to be surprisingly positive.
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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