Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
A year ago we bought a used Jeep Wrangler from Stu and are totally satisfied with the purchase and performance. Our son is relocating back to Seattle and no longer needs the Jeep Wrangler. After trying to sell instantly to a couple of dealers listed online, we soon discovered their instant cash offer was a ploy. These dealers upon inspection used every tactic to justify a low ball sell value. What a frustrating disappointment!
We contacted Stu to see if he would offer to buy back the jeep. He provided an offer based upon the Jeep being in the same condition as when we purchased it from him. We accepted Stu’s offer, and we were very pleased the transaction was hassle free. The entire experience was again another great experience. We highly recommend buying from and/or selling to Auto Connections in Bellevue. Stu is awesome to deal with!
I cannot recommend Auto Connections highly enough. I purchased a car from Frank a few weeks ago. Days after purchasing it, the car started leaking gas. Although I had purchased the vehicle "as is," Frank had it towed to their mechanic and fixed. I showed up a few days later and was handed the keys. Frank is incredibly honest and cares about providing a quality product to his customers. He is professional, puts relationships first, and is stress-free with negotiations. Frank puts his name behind the cars he sells and I am so grateful that I was able to work with a person who lives so authentically. If I need to purchase a car in the future, I would not hesitate to return to Auto Connections.
Loved working with Stu. We were very pleased purchasing a used jeep. Stu even made it painless to ship the jeep to our son who lives out of state by arranging the pickup by a transporter. We will be back.
Dru and Patric were great to work with. The car I traded in was a little undervalued compared to the price I paid for the car I bought. But overall a good experience except for having to buy a second key from the dealer afterwards since the car came with only one. Those keys aren’t cheap but maybe there just wasn’t anymore room in the deal for them to provide that for me. As I said the deal was still good but not five star.
I recently purchased a 2011 Volkswagen Tiguan from Definitive Motors at a fantastic price! The vehicle was in remarkable condition. It was a really low pressure transaction. Dru was a very helpful and patient salesperson, and quickly answered all of my questions related to financing the vehicle. I was in and out of the dealership in a couple of hours. I highly recommend Definitive Motors.
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.