I live in Delaware and it was my first time buying a car out of state from unknown source. But Blake was great and made process easy even though I was nervous. I'd definitely buy another car from here! Have had my jaguar almost 4 months and have loved it every minute. Thanks Blake!
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
I have never had a team work so hard to make my dream happen. Veronica Tran and the finance manager spent hours to make sure that i got what I wanted for the package that met my needs. I am so happy to have my dream-car, and the support of the staff at the dealership. I couldnt reccomend them any higher...It feels like i have found a new family. Thanks so much!
Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team.
Bought my first Mercedes from Matt and couldn???t be happier with the whole experience. Friendly, knowledgeable, and great to work with. Would recommend Matt and Plaza to anyone looking to buy or lease a Mercedes.
While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back later that day and told me the problem and said the parts were in stock and she thought they could get it finished by the time my meeting was over. True to her word the car was ready as promised! Great service!
I can honestly say that I actually LOOK FORWARD to bringing my car in for service because everyone is always professional, friendly and patient. Especially Amanda Suraci, who always takes the time to explain the recommended services as well as my options. Amanda is a GREAT employee and Autohaus is a great dealership!
I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
The staff especially my Sales guy Kurt Convey were amazing. I originally planned to build and purchase my car, however circumstances required me to purchase the car sooner that expected. There was nothing Kurt could do to make the car production go any faster, so he found a vehicle on the lot that exceeded my expectations and stayed within my price range, He truly went above and beyond, and did it all quickly.
I just wanted to acknowledge the incredible automotive repair service and customer care I recently received from the Autohaus BMW team. After being subjected to an incredibly frustrating repair issue at my hometown BMW dealership, I made the trip down to Autohaus BMW and was treated as a truly valued customer and my automotive issue was quickly resolved. The difference in dealership customer service standards could not have been more apparent.....thank you Autohaus!
Linda Schaefer is best service manager I've ever worked with. She genuinely cares about providing the best customer experience possible, and always takes the time to walk you through what is required and what are your options.
Thank you so much for your service Christopher. You were thorough from start to finish. Love my new car! I would recommend anyone here again.
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