Used BMW for Sale in Ballwin, MO

Chuck Lucas was our sales person, and he was amazing! He treated us like family, and that made us feel like we were exactly where we needed to be. One of the first things he told us was that he is a Christian, and he feels called to make sure that his customer's car buying experience is a positive and blessed one. He was in no way pushy, and even asked more than once if we had any questions or concerns about the vehicle. Before I test drove a car, I explained to Chuck that we had just been discharged from a 5-year bankruptcy. I needed to let him know about that up front, because I knew financing would be a problem due to our credit situation. I did not want to waste his time or ours, if the dealership did not deal with people that have credit issues. Chuck told me that they are a family-owned and operated business, and they understand that life is not easy, and that hardships arise. At no time were my husband and I made the feel uncomfortable due to our credit situation. The finance department did a great job of getting our credit approved, and our payment where it needed to be. I would 100% recommend the Dick Dean Subaru team, and when it is time for another vehicle we will be back.

It meets my needs, but eyeing bigger car for extra family member. BMW is always at the edge of technology, their handling, efficiency and performance are a priceless combination.

Brandon did an outstanding job as my salesperson. I couldn't be more satisfied. Since I orderd a custom built 430i, which took 9 weeks from order to delivery, I really appreciated that Brandon stayed in regular touch with me - providing ongoing progress updates. The initial process of "making the deal" was the best ever. he offered me a very fair leasing price, the first time out, without all the haggling and hassle that usually leaves me with my stomach in knots and the feeling I've been duped. Instead I felt valued and like the dealership cared enough about keeping me as a returning customer that they didn't have to try and squeeze every last dime out of me. On the day I took delivery, the lease signing process, with Bob Whay, was quick and painless, and although he provided some options for additional warranty add-ons, it was free of the usual hard-sell approach. I also appreciated meeting the owner, Craig Suntrup. I always feel like the owner's presence provides some comfort to the customer that he cares enough to keep an eye on things, and that he cares enough about his customers to actually want to meet them, not just hide behind some executive's office door. On my previous BMW lease, I used BMW of West St. Louis for all my scheduled service and they were awesome. They even offered the option of picking up my car at my office and providing a loaner. All that extra attention to detail and customer care, made it a no-brainer to use them as my service center, and I plan to do the same with this new lease. I look forward to working with Brandon again, when it's time for my next car, and would recommend him to any of my friends.

I feel like I’m gliding. Quiet, smooth ride. Feels like I’m doing 45 mph when driving 70 mph. Interior is so luxurious. I’m well acquainted with the reliability of BMW.

I purchased my infinity QX80 from Jhonny, he was professional and very nice! I love my car, you???ve gained a customer for life. Thank you.

The car is very comfortable to drive. It offers smooth starts and stops, and does not make noises while driving. Me and my girlfriend love it.

We had an ultimate purchasing experience, when we purchased our ultimate driving machine from BMW of west St. Louis county dealership. From the time we entered the BMW of west county facility we were greeted by a very attentive staff. Veronica Tran (salesperson) knows exactly how to provide the ultimate customer care and satisfaction. Next there???s Steve Toppin with financing. This man never quits working! He continued to work on our financing to achieve an even lower rate. Talk about working to achieve 100% customer satisfaction. BMW of west St. Louis county provided us with the #1 ultimate purchasing experience!!!!

The 2019 BMW X3 M40i far outweighed and exceeded my expectations. I was looking to buy the 2018 Macan GTS but decided to go with the BMW. I saved around $20k and got a bigger trunk space, more tech, and more power and torque than I need. I feel great about this purchase.

Great service. My 2013 X5 had some problems while traveling out of town on business. Plaza BMW put me in a nice BMW loaner, ordered the parts I needed and had me back on the road in a couple days.��

My best BMW yet, acceleration is fantastic, then put in Eco mode and get 333 MPG on the highway. A bit expensive when you add options (70K) but do not regret any My wife hated the ride on my old 2007 335, but loves this car, it is not a go cart around a corner, but I am older too, and enjoy cruising more now

Plaza BMW is not the first BMW dealership that I visited to purchase a vehicle for my wife, in fact we visited three in the Saint Louis metro. The testament here is that we felt so confident and impressed with service that we drove 35 miles back to Plaza BMW, which was the farthest dealership that we visited. We were assisted by Eric Fultz, and Brandon Pittman for sales. Both gentlemen were extremely knowledgeable about the models, standard features, optional packages and financing options. We were given plenty of time to analysis our choice of vehicle and were very comfortable with a no pressure sales attitude. Andrew LeBlanc gave a superior tutorial to my wife about all the features of the vehicle during delivery day. Over the next half hour, my wife was shown how to operate the vehicle and engage the features. His knowledge regarding the systems easily puts him in the subject matter expert level of BMW. Javier Terrazas completed our contracts and value added packages. He made the effort hassel free, and helped us select extra value added packages that were well worth it. Overall, top notch professionalism from these four, and they bring great credit upon themselves and Plaza BMW. If I???m in the market for another BMW, it will be from this location and hopefully through Eric or Brandon, "closing" by Javier and with a delivery by Andrew.

This car meet all of my needs, best in-class premium sedan with all technology packages, safety features such as active blind spot monitoring, lane keeping assistant,360 degree surround camera, frontal collision warning, pedestrian collision warning and the most enjoyable part is the Harmon Kardon surfing system with 16 speakers.

Carl was very easy to work through the entire car-buying process. I felt like he was a voice in our corner, which is not always the case when working with car salesmen. He was friendly, knowledgeable, and I would refer a family member to him in a heartbeat! Adnan was also very friendly, we met with him the day before to ask some questions, and he helped out at the end of the deal to make sure we were satisfied. He even offered to come into the dealership (on his day off!) to finalize a few things the following week. I am definitely a happy new-car owner!

The car exceeded my expectations. Its appearance it roomy interior the color drive mode completely satisfied. The driving experience is untouchable. It have definitely lived you you it name.

My wife and I purchased a vehicle in February 2016 that was an obvious lemon. Plaza BMW went out of their way to make things right by helping us get into a CPO vehicle. We initially were reluctant to work with them again, but after speaking with Orson Guyton we decided to give Plaza another chance. Orson is very knowledgeable about BMW's and really eased our minds. The entire team at Plaza was great in the process, from Fred in finance, Brittany and Orson in sales and pre-owned sales manager Charles. We are happy to finally be in a reliable and quality vehicle.

Great performance, excellent styling, gas mileage, and curb appeal. Champagne Metallic color is a huge plus, rare to see it on other BMW vehicles. Sport mode is fun to drive.

Kent K and a John exceeded our expectations. We always heard of the Plaza Experience, and after going through our negotiation we were truly impressed. Everyone from Kent, John and Javier were all outgoing, friendly and informative. Plaza made the car buying experience pleasant and ???no pressure.??? I can not recommend them enough.

Car is luxurious, and have all the advanced features in it. Bold exterior and interior looks. Good mileage if driven with care. Smooth driving with incredible performance!

It has been a great pleasure working with Carl. He was professional, friendly and trustworthy, His extended knowledge provided us with valuable information. We appreciated Carl???s willingness and effort to go extra mile to satisfy his customers, and with no hesitation would recommend Carl to our friends. Thank you, Carl.

I have owned this vehicle for over a year now. I have 13000 miles on it with no problems at all. For me, this car is the perfect balance of comfort, practicality, performance, and style. It has a comfortable and supple ride when you want to take a leisurely cruise. But switch it to "sport" mode and you can toss it around corners and race down the street if you want. At 100 MPH on the highway it feels like my wife's toyota at 50 MPH but quieter. It is built for autobahn speeds so it loves travelling at high speeds. It is rather quiet at those speeds and very stable. Sometimes when I am in the left lane on the highway I look down at the speedometer and am surprised at how fast I am going without feeling like going that fast. The electronics and infotainment in this car is the best I have ever had in any of my previous cars. The voice recognition software in this car is awesome. You press the TALK button and say "Take me to 6743 Oakbluff Rd, Ossining NY" and it never fails to recognize what you are saying. The Navigation system recognizes your command and maps out the route for you without touching any buttons. The radio and music buttons are extremely well designed and intuitive. There is so much better human-machine engineering in this car than any Japanese cars I have ever owned. I love the sport seats as they are power adjustable 8 different ways and they hug your sides which is really good in spirited driving. The winter package comes with heated steering wheel. The entire steering wheel heats up toasty and it is such a blessing on cold winder days when you get into your car. In less than 30 seconds your seats and the steering wheen heat up beautifully. The AWD system is fantastic in NE snowy days. I don't think I will ever own another brand of car after owning this BMW.

Vehicle was purchased on February 25, and her it is April 9th and I still have not received the title. I really would like to give them a higher rating but it's not possible when I can't even register my almost 2 month old car. This is totally unacceptable and makes me wish that I had gone to Autohaus. Edit from the original: I must edit my previous review. My mother in law had possession of the title the entire time. She is unfortunately suffering from dementia and was unaware that she had put it up.

I really enjoy my X1 and have had zero issues with it after nearly 3 years. The seats are a real joy with excellent lumbar support. Far more spacious than the Audi and Porsche at a lesser price point. Bmw knocked it out of the park in my opinion. For all of those loyal to the 6 this little twin scroll 4 won’t disappoint. A few more features in more basic packages would be nice. I have only found one hiccup, the hands free tailgate sensor is a little to reactive and can close on you at inopportune times.

I hav e bought many cars over the years ( from different dealerships) napleton stlouis Nissan made me have the best car buying experience I have ever had . I will continue to buy from them , Rob my salesman was so knowledgeable about the cars, he wasn???t just looking for a sale he actually took his time and helped me chose the best car for my family , he answered all my questions and was very prompt at returning my calls, even when I bought my car he did a follow up call to assure I didn???t need any further help . So go see rob !! Chris -the general sales manager ( Apparently new to his position ,had me fooled lol ) he seems as if he has been doing this for years , he was there the whole way , he worked very well with his salesmen, him and rob worked together finding me the best car . I was blown away by how involved Chris was! Thank you guys !! I

I love the power and beauty of this car. It is equipped with many additional features that are not standard like side and rear window shades the rear is automatically controlled the software controls are all very deep and complex and take weeks to master. Even the buttons and location of them all is a learning experience. But I love it all!!

In the last 20 years ,we have owned 7 BMW's and are experienced with 10 different dealerships across 7 states for service. Autohaus BMW of ST Louis has clearly been the best and the most customer focused dealership we have experienced and not because of over the top customer waiting areas. There's are nice:) We moved to STL 18 months ago and our 2011 and 2013 X's were purchased elsewhere but you wouldn't know it. I am always offered a loaner as a starting point, not just a ride. The dealer in MN where I purchased the vehicle didn't offer that always and even when it was a warranty repair. Secondly, Dan, Mike, and Victor in the service department are professionals who know their vehicles and always direct me to coupons or advertised service savings when I forget to look. They are honest in their service appraisals of my vehicles and willing to say when something isn't necessary. I never feel oversold on service or scared sold into additional services. What has really given me enthusiasm for this dealership once again was their willingness to advocate on my behalf for a pricey Diesel Exhaust Fluid tank sensor repair ($2300) at just 80k miles and not quite 5 years of ownership. They persuaded BMWUSA to give me more than fair compensation on the repair. Reminder, I didn't buy any of my previous BMW's from Autohaus. They are good honest people and I will shop for my next BMW from them for certain. When I told the cashier how pleased I was with their organization and how they treat their customers, she replied: "they treat the employees the same way. This is my 3rd dealership and they are the best to work for by far." Well-treated employees translates into well-treated customers in my opinion. Seems to be a good culture. Thank you again, Victor, Mike, Dan and the Autohaus team. Kevin Howes ST Louis Share review Write an update

This car is even better than expected. Can offer outstanding comfort with excellent performance and great fuel economy. 4 year bumper to bumper warranty is fantastic. Dealer experience has been outstanding so far.

These folks took care of me a long time ago (1992 to 2000) in their old location (Mike Crader, Gerd Petermann)...and when I returned to purchase another BMW, many of the same faces were still there. Gerd sold me this car too. That says a lot about employee satisfaction and employee quality as well. They have grown and it is obvious why. They again have gone beyond the extra mile. If I owned a Rolls Royce I might expect this...wait, BMW does own Rolls Royce!!! It is about the dealership. No other dealer in St. Louis come close to Autohaus BMW!!! They are the greatest. Service is quite personalized. Amanda is new to me...great to work with as well - very conscientious. I complained about a minor little dimple on the dash pad...I see the part is over $3000 and they have to get it from Germany. Any other car dealership would have told me to "pound sand" or might have tried to inject glue underneath it....no, they are doing this right.

This is a excellent vehicle, comfortable and a great drive. The seat belts are difficult to reach and road noise is a problem. Everything else is good.

What an AMAZING experience at Mungenast - AGAIN! This is my 3rd vehicle (over 20 years) from Mungenast, and each time gets better! Kurt Marty did a fantastic job - I was in my new vehicle about 24 hours after I decided I needed to get one. I decided that 190k+ miles on my '09 Pilot was enough, and made the contact with Kurt. Within an hour, he had a '16 Odyssey in my sights! And 24 hours later, I picked it up! I hope to get another 190k+ miles in this vehicle. I do all my maintenance with Mungenast - as they are reliable and reasonable. I hope Kurt is still there when I'm ready for another vehicle!

I was looking for the perfect price and perfect car and this was it. It has most of what I want and I am happy overall

I have enjoyed superb service on my 2014 i3 at Autohaus since moving to the St. Louis area from Seattle, where I bought the car, including diagnosis and repair of a couple of persistent problems that I could not get fixed before (repeated check-engine light from the range extender due to too lean a mixture and oxygen sensor, and a dashboard rattle traced to the glovebox). Ethan Krysiak has been a great help to me along with Andy, excellent i3 specialist.

I've purchased vehicles from three other dealerships in St. Louis in the past 10 years. Expected to have the same type of experience when leasing my new 5-Series (hidden charges, slow process, opaque terms, etc.) Here is how my experience went with Brett: (1) I found a vehicle online that I wanted and texted him to if he could accept a particular price, (2) he texted me back and said no, but gave me his best price, which was a really good price, (3) I came into the dealership a few hours later and he had the car cleaned and all of the paperwork ready to go, (4) I signed the paperwork and drove the car off the lot within about an hour. Also, he actually gave me more for my trade than I wanted. He, Rick Riccio, and Alicia Botsch are true professionals and I plan to talk to them about all of my vehicles in the future. The reason I'm writing this post is solely because of the high quality of my experience and for no other reason. I had never met either of these guys prior to Monday and never expected to have this type of experience at a car dealership. Would give all three of these employees six stars out of five if that were physically possible.

Very comfortable and sharp looking. Great pick up and response overall. Enjoy the interior design. Still working on figuring out the radio and map configurations, etc. Really enjoy the responsive steering and handling!

This is the second BMW I have purchased from this team. Consumate professionals all the way around. I was wanting a new 2017 but Brett knew that what I was wanting was warranty protection first and foremost. We landed on a 2016 X1, my second X1. Great car. My visit with Chris was informative and fun..including understanding park assist..."just don't touch the wheel" : ) Great place and have recommended them many many times to friends and family. Keep doing what you are doing!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

Just purchased my 5th Hyundai since 2003 and 4th at Napleton (Munganast). I've owned 3 Sonatas and now 2 Santa Fe Sports. I've never had a bad experience in Sales or Service at this dealership and it was nice to see familiar faces. My sales guy, Billy, was most helpful and was able to get me a great deal on my new purchase. I appreciated his taking care of my many requests. Kyle, in finance, was easy to work with and got me out the door quickly and painlessly. The touch screen set up with my iPhone and instructions, with a helping hand by Weldon Streeter, was great too! I know I will always recommend Napleton Hyundai to my friends and family and remain a loyal return customer. Thanks to Billy and the Team!

It is a beautiful car, comfortable, good mileage, performs well BUT the first time it was in the shop was 3 weeks after I bought it. The replacement control unit had to be shipped from Germany! Since then, several issues including another control unit/charging port issue that out the car back in the shop for a full week while they tried to figure out how to remedy the problem.

Great service and customer service from Jeff Johnson. Even the car wash was Great! I also talked to Greg Patton about a possible future sale when the Santa Cruz finally makes it's appearance at the dealerships. Greg also was very friendly. Only question I have has to do with the purchase of my Tucson from formerly Mungenast Hyundai. When I purchased the vehicle I was told I have 10 coupons for $25 off service or oil changes. When I brought the Tucson to former dealer they would automatically deduct the coupon when the work was finished. The problem is there never was any tangible coupons. I would like to know if in the future I will get to use the coupons that I was given on purchase agreement. All oil changes on the Tucson have been done at this establishment and should show on my service records. Also I have a 100,000 mile warranty $0 deductible bought with the purchase of the Tucson that I would like conformation that it will be honored as well. Thank You, Dennis

Nice looking car with lots of legroom and very comfortable seats. I love that the carbon black appears b lack from a distance but is actually a very dark blue close up. Love the ride overall.