Used BMW sedans for sale near Harper Woods, MI

I did my initial inquiry via email exchange. The client advisor was excellent, answered all questions promptly and never once pressured me. I was skeptical of the "no haggling" at first, but after some research they were by far the best deal in 5 nearby states. I drove 3 1/2 hrs across state to do a test drive and they were true to all info presented. Fantastic pre-owned car, great customer service...so I bought it. They worked everything out so I did not have to do multiple trips.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

Kind, honest and knowledgeable staff. No pressure whatsoever! They were all extremely helpful. Nice selection of BMWs on the lot.

A great all around experience, from the purchase to the delivery.

I have 170,000 miles still looks And runs great I love it I haven’t spent much money A lot of money on it I just change the oil every 5000 miles and fix whatever needs fixing that shows up on the computer nothing too expensive

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Did not end up buying from them but they are very friendly and helpful. They wrote me non stop emails but at least theyre super willing to help.

Purchased a 2021 cert pre-owned from dealer w/ 26k miles. 530i xdrive, car handles like a true Beamer, so tight and feels great driving. A little disappointed the entire 5-series class isn't 6 cylinder however the 4 turbo feels like one anyways, only with improved gas mileage, so not really a compliant just a preference. The dealer recommended using premium fuel, and I use it maybe once a month to keep the engine running smooth and also 10k in between oil changes. Pretty nice! Would absolutely purchase again. Next major service at 80k as well.

Tanner and Abdul excellent to work with - efficient, cooperative, professional and never any pressure. Car delivered on time. Highly recommend and appreciate great experience!

I love my BMW 5-Series highly recommended I purchased it at Park Place Of NJ and they were very helpful on helping me with everything I needed to know about my car ,so if you need a car go and see them ask for Wilfredo he was very helpful

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

As a retired Automotive Professional I've driven literally hundreds of car over my 40 year career. So, I decided as a retirement present to myself, I would go luxury this time. I bought mine certified pre-owned with only 15,000 miles on it. The quietness, the handling, are as good or better than anything. When passing, the acceleration is smooth and clean. The only drawback is that if you don't pay attention, you'll find yourself going 80.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

My experience was excellant Noah was excellent to work with. Vert professional, polite and helpful.

The BMW 330i from 2017 is my favorite BMW it has just enough legroom for me and my family but what I do not like about it is that it does not have a moonroof and the CID screen is too small and there is not very much AC controls in the back.

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

I loved this car but move into a convertible. Never had an issue with it. Garaged all winter. The car was maintained only by BMW and driven only in the spring and summer.

The staff is very friendly and accommodating. I was treated very well by everyone I encountered. I will definitely be recommending this dealership to my family and friends.

I’ve had my 330e for almost a year. I love it! It rides as smooth as any three level BMW. It’s comfortable and it’s really beautiful.

Fast, friendly, and corteous. Worked mainly with jessica. Did most of the paperwork over texting of all ways. Everything was made clear and simple. After arrival, walked out with our new pathfinder in an hour. Clean showroom and everything was very professional. Thank you!

Very friendly family owned auto dealership. They were very accommodating with our situation and gave us a fantastic car at a great price. Car looks the same as on-line description and had all the feature that I was looking for.