Best car buying experience ever. No pressure whatsoever. Herb, our sales guy, was awesome. He knew the car inside and out. He had all the paperwork prepared for when we arrived, and it only took an hour total to get everything done. Can speak highly enough of our experience and would definitely recommend buying a car from these guys.
Most of my dealings was with Rob Rose over the phone.I bought cars out of state before but i never did this much communicating with a sales rep.He made the experience worthwhile.Everthing i needed such as having the car looked at by my mechanic and using my credit card to place a down payment and answering my questions about the car was all done without hesitation.They even provide a lift so my car could be inspected.This was a big plus for them,because prior to buying here i found a car that had less mileage but that dealer didn't want my mechanic looking at the car so they lost a sale.Overall so far i had a pleasant experience dealing with Turnersville BMW.There are some unfinished business with my tags and paperwork for my bank that have to go through the dealership,if that part ends with no problems then overall the experience was a success.Thanks to Rob and everyone that helped.And i may call to ask question.
Recently had my 10yr old BMW serviced there and also leased a new one. I can't say enough great things about this dealership! Everyone I dealt with - from the service writers, technicians, service manager, internet sales manager, and client advisor - was awesome! Issue with my older BMW fixed under warranty, and a phenomenal sales experience on the new one. (Particularly Krissy Cone - Internet Manager, and Glenn Falvey - Sales/Client Advisor). Was given a great quote, and treated with a no stress / no pressure attitude the whole time. Highly recommend BMW of Turnersville.
Absolute best car buying experience. Christian, Kevin & Scott went to amazingly great lengths to locate, deliver and work out a perfect 10 of a deal on my new 2017 m4. The car is a dream and the experience was perfect.
I found Robert to be very knowledgeable, professional, transparent, and easy to talk with about concerns. He wasn't pushy at all! He made the act of buying a smooth and quick process. I have to say he made our first-time experience an exceptional one!!!!
P.S. We just purchased 5 days ago, so I can not rate the quality of repairs; however, I can't imagine it not being exceptional and honest too!
Professional and exceptional customer service provided by Christian Talamini, Paul Naegele and the Turnersville BMW team. Our 328i xdrive lease was coming to an end and we were researching our next vehicle. Christian called to check on our status a month prior to turning in the 328i. We discussed what our expectations were for a possible new lease and he said he'd get back with information. He was in constant contact and we finally agreed verbally on a vehicle and finalized the sale that night. I can't say enough about the positive experience we had with the relaxed , no pressure, personable staff and management at BMW Turnersville. Our Second purchase & We love our 330i xdrive and hope to be a valued customer for a long time. Nicole/Terry
Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
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