Used BMW SUVs for sale near Ann Arbor, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

ALL SERVICE INTAKE AND TECHNICIANS ALWAYS PROFESSIONAL, EFFICIENT, NO COMPLAINTS. DARLESE WASHINGTON & FAITH BOLT REALLY MAKE YOU FEEL COFORTABLE WITH INTAKE PROCESS. REASOABLY PRICING ON REPAIRS.

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

The installation of a new hood ornament was speedy and a generally easy and pleasant operation, due to the service associate Shawn Durham. It is always a tremendous pleasure to do business with him.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

It started out bumpy dealing w/ lack of service from a specific salesman but Mazen Amir stepped in & made it all happen flawlessly.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Nice people. Helpful with all aspects of car purchase and delivery. Quick and professional. No problems.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Very pleased and well taken care of. David/Service is a pleasure to deal with, always very helpful. He looks out for my car needs and keeps me informed/updated with service and/or future needs.

Before you buy any BMW older than 2018, check out the Isley V BMW lawsuit. You will find the V8 in all pre 2018 BMW's to be problematic for oil leaks and valve stem failures due to defective engine design and excessive heat. I have this X5 with the V8 and it's a wonderful car to drive and look at. It's my 5th BMW and by far the most reliable. Unfortunately, even with all the meticulous care, my car has experienced the oil leak and smoking exhaust, just like all the N63 & N63TU engines through 2018 will experience this problem and the cost to repair exceeds $20K from the dealer. If you find one that had the valve stem seals replaced, I wouldn't hesitate to buy it, it's a great vehicle in many ways.

Quick, fast and friendly!! Facility was clean. There?s no more to say. Why do you need 25 words? OK when I submit without 25 words that?s ridiculous.

Great for a small/short person. Not comfortable for tall people. Love all the premium features. All leather interior, navigation, heated seats and steering wheel, memory seating. Electric adjustable passenger seat. Not a great sound system though.

A great all around experience, from the purchase to the delivery.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

Car delivers more than I expected. Two must have options are Technology Package and Driver Assistance Plus - that combination is hard to find. Sport seats are very comfortable. Lack of knobs and buttons is an issue - miss them. There is a huge learning curve transitioning to a touch screen. You must absolutely make use of the BMW "Genius" service. Highway MPG exceeds advertised value.

Always have an amazing experience working with their staff. Always very friendly, and do their best to get you what you?re looking for! Couldn?t be more pleased with my interactions with them, will be a long time customer

This vehicle is the most beautiful thing I have ever purchased. Highly recommended Sport Activity Coupe if you are in the market for one like this.

Mark Young is outstanding! Answered all our questions and explained every feature. Couldn’t ask for a more helpful salesperson.

Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.

A new owner of a 2019 BMW X4 M40i and loving it so far. Very sharp inside and out with a lot of punch. The vehicle handles great and has a lot of space inside. It sounds imposing. I’d say the downside is the rear blind spots and missing space over an X3 (mine has non run flats and the storage space under the rear storage is taken by a donut tire). But once you lower the rear seat headrests and get used to it, the blind spot isn’t troublesome. At the end of the day the X3 is a great SUV (I had one) but the X4 is much sportier, if that’s your thing. I just wish the M40i had more M trademarks, such as M sports steering wheel and M branding on the front seats as my recent 440i M sport edition did. But for sports + some utility, I recommend the X4.

Excellent buying process from start to finish! Sales person was very knowledgeable and helpful. Wasn?t really thinking of buying a gmc but when I saw the car and all the features. I was very impressed

My x drive diesel gives me 14.5 - 15km per liter which is exceptional and handles like a sports car. Run flats are hard but not an issue. There seems to be a issue with the engine mountings as both x2 cars I had and have, have had to have them replaced with the new design engine mountings. No major issues.

Courtney was amazing. She listened and wasn't afraid to check out various options to try to meet the needs expressed for me, a first time Mazda buyer. I appreciated that Suburban made the process painless and left us feeling supported.

The people at this dealership are totally customer oriented and serve them with utmost care.