Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'
Very clean responsive car
by Bmw fan from Mesa Arizona
December 22, 2018
This car was driven when we were on vacation in the USA. We are snowbirds who are now driving down from our home. The car has been a lot of fun to drive but we do not need the extra vehicle now.
They were so friendly and helpful. They were more concerned about helping me get a car rather than just trying to get a sale. They make sure you are completely satisfied before they let you drive away.
Most reliable car
by Stan from Peoria, IL
December 4, 2018
The most reliable car I used. You will never get tired of driving an X3. It gives you the feel of sports car and fulfills the family needs. I used this for over 4 years without any issues. And I am planning to buy the bigger model X5.
You have to check out this dealership! I have never seen a car dealership that looks like this. Much more like a high -end hotel than a dealership. The staff is super nice and we got a great deal. Thanks to everyone involved!
Overly engineered, beautiful car
by abbasione from PHX az
December 16, 2018
Love driving it but always nervous about the service codes popping up in my face for repairs. One must get extended warranty or go broke
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
Shifting from gas to electric was the right move
by StuartABQ from Albuquerque, NM
August 16, 2018
Performs beyond my expectations/drives and responds exceptionally/my wife loves it/the vehicle we need to get around town/now we are making a contribution to the environment
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
loving my BMW
by anne from barrington ri
January 3, 2019
lots of leg room, smooth ride, love the sound system, not a bulky car, very speedy car, enough room for luggage and family. love the safety features and the heads up display.
Had to get a new lease because current 320 is over miles and lease is due in a week. Stanley took good care of me and Angel set up my phone and explain whats new on my new 330i. Beautiful car and surely I will enjoy this new ride.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
This is the third car my family is getting from this dealership! All our experiences from this dealer were beyond perfection. Angel the Genius had water ready in my sisters new car during delivery. We will be back soon!!!
by E. from NY
November 24, 2018
If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.
Loved the car, the people, the service from this place! Cool service plus awesome sales and product specialist. All these new stuff on the car did gave a me headache but Angel the Genius help me understand how to easily operate all!
Early Review - So Far So Good
by Rsook from Toronto
January 2, 2019
Pros - style, comfort, features - cons, terrible function for the read entertainment system, cargo space is poor, rear window design and wiper system need work, gas mileage could be better
by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
by GWHajny from Palm Harbor
September 17, 2018
Great for short trips around town. Save money, never have to buy gas. Used models are a great value. Styling is not like your average sedan.
Purchasing a car is seldom a pleasant process. This one was quite painless.
It was a wrecked car with Bondo all over it.
by Jo from Chicago
January 7, 2019
I would recommend a 535 to just about anyone. But the car I drove was trash. The nav. screen dim with no way of brightening it up. The body was mostly bondo. What a waste of time that was(test driving this car).
Really had a good experience with my salesperson. Polite, efficient, not too pushy, and respectful of what my needs were. Dramatically different than other places I’ve gone around LA; in a good way.
This car is the best performing agile vehicle
June 25, 2018
Car is a great performing car on the road excellent for mid-size people 6'1" and under. Car is extremely quick responds well has many driving modes enhancing the overall allure of the vehicle. The BMW 550 I X drive is definitively the ultimate driving machine. When driven in the economy mode it actually get excellent gas mileage.
Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
I test drover a car there. They offer salvaged and used cars, great cars great condition. Let me test drive it before checking my credit which was nice of them. I did not get approved but thats okay I will be back in the near future.
by Dunder from Las Vegas, NV
May 19, 2018
An amazing convertible with the practicality of a coupe when the automatic hard top is closed. A real head turner that never dates...it’s design generation has evolved over 7 years....a true sports car
The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
by James from Atlanta
March 7, 2018
Comfortable, fast and enjoyable car.you must try it.economic 4.0 diesel,diesel faster than gas engine, only what you should to do is change wheels and and make in time service.
Great organization! I purchased a high-end vehicle sight unseen. Chris was awesome by walking me through the process of purchasing a vehicle from out-of-state. He was on top of all communications with detailed pictures and text/email messages. Great experience and thank you (and Carmen) for all your hard efforts. The delivery of vehicle was on time and in perfect condition, especially considering the vehicle was shipped from California to Ohio.
cool car but..
by motormouth from
May 15, 2017
Everything is fine. Tall people beware getting into the backseat is a struggle. Middle seat is there but a/c would be between the person legs. Low to the ground you will feel every single bump in the ground. Pot holes are even worse.
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