Ashley Ortiz was great to work with. She was patient and made it so stress free. I bought a brand new 2018 Nissan Rogue from her. I love this car. When I had trouble with the ???kick??? motion to open hatch, she sent me a little ???how to??? video (just for me)! Now I call that customer service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I wasn't sure how to described the noise my vehicle was making. But it did sound like metal on metal rubbing. They found what was wrong and fixed it. I had planned my day to wait to be called. It all turned out really good. Mario Garcias was awesome. Thanks Diana
We received exceptional customer service. Our salesman Michael Frye made sure that all required documents were ready and expedited quickly. We received education and recommendations on the truck and it's systems to help provide the best owner experience. We will only buy our vehicles from Quality GMC from now on and tell our friends and family to go to Quality GMC for the best care, quality and service.
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