I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 3, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
by Mrs. Arvine Paschall from Strongsville Ohio 44149
November 3, 2018
Impressed with everything. Everyone was courteous and not pushy which means a lot to me at such a stressful time. Hadn't purchased a car for 13 years and everything was different on the 2018 car. Have had the Buick for 2 weeks and just beginning to feel comfortable operating and driving it. I am a dedicated GM owner.
Excellent Customer service along with being friendly and professional. I was in and out within an hour and was please with all the services provided! The staff are by far the most talented in making you feel confident and comfortable!
Great Job Lambert!
My wife and I have been customers at Lambert Buick GMC for over 42 years. Why? Because you get the best cars, the best price, and the best service after the sale. Could you buy the same car for a little bit less somewhere else? Sure, but it won't be worth it in the long run. Start with the best and stay with the best!
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
While my car was being serviced on Aug 14, I had a really fun conversation with Ryan. After servicing, I investigated the lot & found a car I really liked. When I was able to, I talked with Dwight Fouts about the car. He figured a deal for me that got that particular car in my garage. My husband & I have dealt with Ferris for about 30 years & I will continue to deal there!
My experience at Ferris was amazing. Everyone from the salesman Bob who helped me pick out my new car to Travis during the buying process, and to the guys in service department were very professional, courteous and helpful. I have and will recommend Ferris to my family and friends. I love my car and when it's time for it to be serviced I will be taking it back there. Thanks guys for all your help!!¿
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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