Rick was very upfront & honest . He tried his best , and ' he did what was needed , gave great customer service .
A Testament To Buick Quality
by Classic Car Buff from NORTH EASTON
December 29, 2018
I special ordered (new) for my wife our 2007 Buick LuCerne CXL in 2007 when they came out. It is the first Buick we ever owned so I did not know what to expect.
Fast forward 12 years of ownership and it is still running strong and quiet. This car has exceeded all my expectations and is a sheer pleasure to own.
It is still mechanically sound, smooth, tight and still serves us well with comfort. No engine or mechanical problems since we bought it . What repair costs that we did incur were the results on normal wear and tear and timely LOF changes.
I'm quite sure that sensible driving habits, the conscientious maintenance care as suggested by GM's schedules I give it plus detailing (interior/exterior 2 to 3 times a year) and frequent car washing has a great deal to do with its current excellent condition; a condition that still gets compliments from passersby.
This LuCerne started my love for Buick and was a major reason in my decision to purchase my new Buick Lacrosse in 2014 whose intrinsic quality is also sealing my loyalty to the Buick brand.
My wife, who is not a car person by any stretch of the imagination, absolutely loves her LuCerne and has every intent to keep her car as long as possible. From the way it runs and looks, that, hopeful, will be a long while more.
Based on my/our experiences with Buick I would unhesitantly recommend (and have) Buick to anyone who wants a quality, dependable and reliable car that offers quality service with a feeling of ownership confidence and a taste of sensible luxury.
Rick made our car buying experience fast, easy, and Friendly. No haggling or pressure to buy anything! He Showed us all the cars on his lot and gave us a good opinion on which ones he would reccomend. He is an overall Honest, and Friendly guy, with an Awesome personality. :) I would reccomend him to my friends, and family who will be looking to buy there next car!
Luxury & comfortable all in one car!
by Erniesgirl05 from Arlington Texas
January 6, 2019
This is a smooth ride no matter if your going for a short trip down the street or a long ride out of town, it's roomy in the front and back and the heater is amazing. From freezing to toasty warm in less than 5 minutes, your going to love getting in this when the temperature drops outside. . It has a very sophisticatedengine, that will tell you whenever it needs anything, and even the windshield wipers don't need you to control them, they come on, speed up and slow down all on thier own, keeping your windshield clear perfectly.
the salesman was very nice. gave us a lot of information. he arranged for the vehicle to be fixed after we test drove it. he even stayed later for us to come back to pick up the truck. so, he went above & beyond . Awesome customer service.
It's beautiful, economical, reliable, comfortable
by LuckyLucerneOwner from Palm Springs, CA
October 29, 2018
This car had my name written all over it and it gave me the most pleasure any car has ever given me.The best!I highly recommend it!
Glenn was very helpful, respectful, and provided great customer service. Honestly, was the best salesman! . . . . . . . . . .
Very reliable, safe family car
June 15, 2018
I use this car in between leases because I put too many miles on my leased car. This car is very heavy and I feel very safe driving it. A little bit on the larger side from what I am used to but a great car overall. The turning radius is quite large and it takes a bit more to stop it than my little Mazda so that is something to keep in mind when purchasing. YouTube blind spots that I was not comfortable with, I upgraded my radio system to have a backup camera and Bluetooth. The sound is top-notch with the stock Harman Kardon speakers. That is one huge thing that I miss when moving on to the new lease. The features for this 2006 model had more than my 2014 car. I'd highly recommend this car for reliability, safety and comfort.
I had the best experience buying my vehicle here with Rachael Guzman as my sales person. She listened to all of my requests and founde a car I love for the price that was within our budget. She was also available for all of my calls and answered all of my questions throughout the process even after I bought the vehicle I highly recommend Rachael to anyone looking to purchase their next vehicle.
Most reliable car I have owned.
by Yensley from Mount Hope, WV
January 9, 2019
I really like this car. Three areas most important to me were comfort, reliability, and looks. This car excels in all these areas. I would recommend it.
My experience was great! Rick is awesome and i love my car. I would really recommend this place to everyone. . . . . . .
Worst of the 5 Buicks I've owned
by bob hh from Ceveland, oh
December 12, 2018
6 engine oil leaks, broken motor mount, loose body side molding, poor accelerator response, poor air conditioner, unsafe too slow windshield wipers, ignition key problem, reprogram engine computer, tires were much older than the factory manuf. date. All of this from day one. Dealer tried hard but the design issues were unsurmountable. I will never buy another GM vehicle.
Todays experience was superb, very help-ful Salesman was very assertive and straight forward, very honest & under standing when it came to our needs would defly reccommend to others very enlighting experiece
Thanks Motor Mall
Most reliable car I’ve ever owned
by Bubba0224 from Roaming Shores, Oh
November 1, 2018
This car has gotten 200,000 out on it and still purs like a kitten. She’ll make it to 300,000 miles as long as the oil and filter are regularly changed and the vehicle is treated properly.
This Lucerne CXL with 152.000 trouble free miles is a plush ride with plenty of power and all of the comforts of a luxury vehicle. My wife loves her Lucerne and has had it for 8 years and the only reason we are selling it is because we purchased another Lucerne CXL with 29,000 miles on it so that we can have one for years to come. The body has held up very well and the 3800 engine is the most dependable one that GM has ever built.
Great for families with children. Very comfortable and reliable. Huge trunk and seats. It rivals with most suv's space. We felt safe having our small children in this car and traveling with all of the equipment needed for our family. We never had an issue.
This is my third Lucerne. Made the mistake of going to a Verano for 3 years (still a decent LITTLE car) after my second. Switched back to a Lucerne, and I am delighted! 2009 CXL. Best car ever! Named it Octavia since I bought it in October.
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