Patience is a virtue!
December 3, 2018
My daughter had a few car models in mind, we decided to visit this dealership after the email contact we had received regarding the Stinger unveiling to look at the optima. My daughter wanted all the bells and whistles but I had a payment I wanted her to stay within, we drove a couple cars she did not like the forte at all and did like the optima although it was missing a few features. We got some numbers and wanted to think on them. I was impressed by the warranty on Kia's, it is allot harder to find a car company that will stand behind its product anymore, so I have been doing my best to steer her to that direction. We decided to go back after a week to look at an optima with different options. I should suggest to salesmen, that when showing cars if asking for all the options that is what should be shown, not a mid model, then go down from there to show what is within the payment range, at least with us, that is what my biggest frustration was, we seemed to have to ask for the different models after researching online instead of them being told to us. So after a week we went back to look and in looking at one of the sport models we noticed a nice used car and we wanted info on that one as well, it had all the options she was looking for, but she fell in love with the sport model, she was pretty frustrating to deal with at this point as we tried to explain the used car would be more in her budget. Our salesman Jeff was awesome at how patient he was with her and we so appreciated it. Long story short after spending 4 hours at the dealership and getting numbers on the new and used car it was more in her budget to do the lease on the new car, once the numbers were up the process went really quick. We did end up next door to eat lunch as tempers were getting heated, not with the salesman with our daughter ;), that helped allot as well. It is nice being able to do that at this location. So all in all it was a great experience but there are a few things that for us may have helped more, but it is done now, and she is happy. Like I said I am impressed to find a car company stand behind their product for so long so we will give them a shot and who knows maybe we will come back for the stinger