Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
Wow I had gone to another dealership and got treat so wrong. Found this dealer and amazing Matt treated us so well and they made what I could afford worked. Plus side free car washes. Would recommend 100%.
I was treated as the customer of the day, the staff was kind, friendly and gave me all the time I needed to make the right decision for me. I bought the vehicle I was looking for. I will tell my friends and family to shop at Preferred Automotive first before anywhere else.
I bought a used 2010 Dodge Challenger SRT8 from them. I flew down from Milwaukee, WI and they picked me up from the airport. When I arrived I looked over the car and it was better than the pictures. Well detailed. I then drove the car back to Milwaukee 4.5 hrs and it ran and shifted very smooth, even through Chicago rush hr downtown. Only problem I had was a burned out blinker bulb. Jeff was a nice guy and answered all my questions that day and the week before, sending me info and pictures. Very good experience. Shane
Every time I go there it takes more time than it needs to. Next time I need to take my pillow and blanket. Oil change one hour and forty five min. People walking around not doing anything and you ask a question and they have to finish their drink first. I have been there 4 times and I always hope it gets better. I will try to find somewhere else next time. I have had surgeries that took less time.
The follow up emails and calls after my inquiry were perfect balanced between informational without being "pushy". They even called to let me know the car had sold (which was great as I live a couple hours away) but that they had a similar one in stock and sent me details. I had two brother in laws helping me with my search and this dealership impressed all three of us!!
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
I recently had an accident where my truck was totaled and I was looking at used trucks on car fax. Jason Barnes was great to work with through the entire process. He emailed me and I told him I wanted to test drive a truck I found online. He was very patient and was willing to help any way he could. I actually test drove two trucks and bought the second one.
Jason is a super nice guy and he answered all my questions. I’m not sure who was more excited me or Jason! I will recommend Jason and Bart’s Car Store to anyone who is looking for a truck! Everyone that helped along the way to getting me in my new F150 I thank you very much!!
Excellent dealership and the treatment is great! Everyone is great! Definitely will return and recommend friends to them!
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