by John & Rebekah Mulquin from Albuquerque, NM
September 26, 2018
I have already told two people with current vehicle issues to check out Zia. I linked with them through USAA, and was able to look through 10-15 vehicles, Representative Don Baca running back and forth for keys, before giving my wife and I time to narrow down our financial ability and vehicle needs. After having looked at product with four other dealerships, Zia had the most used car selection in every car category, upfront pricing, and inspection reports available to look at. Their patience and buyer accommodations was appreciated.
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I came in to test drive a Passat in July 2016. In making contact with Kevin Dixon, I let him know what my concerns in purchasing a VW were. Kevin listened to my concerns and addressed them; and he listened to what I wanted in a car and acted.
Last weekend, Kevin located and delivered precisely the car that I sought and was able to bring it in at my budget. He and his colleagues at Uptown VW did this all professionally, with multiple options that would have met my requirements, and without pressure.
I know many people will dismiss this review given how recently I made the purchase. But I can say without hesitation there has been no buyer's remorse on my part. The car we got suited our needs, the financing we got suited our budget, and the process we got from Kevin suited what we want in a buying experience.
For as long as we are in or around Albuquerque, Uptown VW has a loyal customer in us. We are truly satisfied with the product and service we got from Uptown VW.
Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 16, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost and timing of other issues to allow for future consideration.
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
The facility is very nice and the atmosphere is definitely low pressure. The prices are on the high side for new cars, which they justify by saying the cars are thoroughly inspected prior to being sold. The prices are set - no haggling. My only problem with them is they seriously lowballed us on our trade in - I was expecting an offer that would let them make a profit on our trade in, but they were at least four thousand under a conservative Blue Book trade in value. I may go back if I sell my car on my own, but I won't be bringing in a trade.
Auto shopping is worse than a visit to a dentist unless it???s at Tillery Buick GMC. We are repeat customers and each time we???ve enjoyed an excellent experience. The ???Total Package??? and Dave Spiers are the reasons for this. The knowledge, friendliness, and professionalism they exhibit far surpass any other auto sales people we???ve encountered. Thanks so much!
awesome team there at tillery, I just wanted everyone to know that this is the place for great service. and also they go way out for you. thank you freddy you have a wonderful team there at tillery. work was quick and done well. we will return not only for service but for sales of the vehicles, again thank you so much. from Darlene and Robert from los lunas thank god you are so close, have a blessed day everyone I will always recommend your dealership.....
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