Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville.
This is the best experience I have ever had with a dealer service department. Very professional and kind. Answered all my questions on what my car needed. They even have shuttle service while car is being serviced. Thank you Crain Hyundai of Bentonville!
First visit since McLarty took over review is neutral. Previous reviews were negative and I only returned this time because I had too. Service person was good, but not sure of the name and you require one below
Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!
I tried to edit/or delete my original comment but this site does not allow for this action. I'm writing this comment too update the situation. I was called first thing in the morning by the management "Tyler" at Superior GMC where they we're extremely apologetic and eager to provide satisfactory customer service, and they did just that. This seems to have been a huge communication error that led to me being frustrated by what had taken place. After speaking with Tyler I'm confident that if I would have spoken to him originally this issue would have never escalated, as he is truly someone who is determined to give good customer service. I plan on buying a new truck or SUV here in the next year or two and I will attempt to buy it from Superior GMC when the time comes, this is because of them going Beyond normal customer service expectations after what originally happened.
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again!
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