Used Buick for Sale in Bessemer, AL

I always use this dealership for my service work.. they’re always very friendly and prompt. Clean lobby area for waiting. The dealership lot and service area can be a bit congested to get around in at times.

The car met all of my needs. I like everything about it. It runs exactly as it performed during the test drive. The car is in very good shape both outside and the way it runs.

I was taking care of by Caleb DeMars this past week. From the first time we met him on a Friday at noon (6/29/2018) to finishing the purchase the next day Caleb was patient, informative, and we never felt he was pushing us to complete a purchase. He showed us a number of GLA 250 models until we found the one that had all the features we wanted. When I called him regarding. Rattling noise we noticed in the back of the car he immediately showed concern and even offer to come in on his day off (I was coming in regardless to pick up the car manual). Overall we felt at home with a person who bend over backwards to ccomodate all of our questions and was honest enough to say ???I do not know??? and ask for help to answer our questions. Truly a positive experience.

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

Joe Coogan Senior Sales Associate Driver's Way 5470 Hwy 280 Birmingham, AL 35242 (205) 577-9177 Cell (205) 991-4838 Store jcoogan@driversway.co Mr. Joe will go out of his way to help you in all phases of the car buying experience.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

I last owned a 2012 BMW 328i (F30) and this car reminded me a lot of my old BMW. Very happy with the space, acceleration and features. Paid 21k for a car that listed at over 30k - a steal compared to what I paid for my BMW.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

I am enjoying all the features that are different from my last car. The ride is so comfortable, and I really enjoy driving the car!

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

They guys at the Kia service department were great. I brought my Hyundai in for service and they went through all my options for the cause of my problem and how they were going to fix it. Car problem is gone and I owe it all to those guys. Thanks so much!

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

Very helpful. The salesman wasn't just trying to make a sell. Mr. Bill Ault made sure I got what I wanted in my price range, he also made sure to answer any questions that I had and help me understand them to the best of my knowledge. He's awesome!!!!

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

After my 2007 Impala was deemed a total loss by my insurance, Lloyd Shaw at Serra Chevrolet was able to help me get into my beautiful Summit White Equinox in a few hours. He was very professional, super cool to talk with and patient with me throughout the process. He looks very youthful in appearance, but don't let that fool you. The last car I purchased took a week to finalize; Lloyd had me approved and ready to drive off the lot in a few hours. Definitely check out Lloyd Shaw and Serra Chevrolet for your next car buying needs!

I felt very comfortable sitting as a passenger and driver. It handled easily on the interstate and in town. It has all the extras that I need and are easy to access.

I really appreciate the service I received from Courtesy Buick. I'm going through a difficult time right now and they understood and treated my situation with care. The Customer Service is Awesome!!!!!! Every time I'm there it's always a Welcoming Smile.

Great! Has always been so dependable! So easy to drive and steer. I have also driven on many road trips and have been very satisfied with it.

One day service. Fixed my issue with no problems.A+

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

What a great experience thanks to Ross & Van & Craig we purchased a 2015 G M C 3500 this truck was everything van said in our phone conversation an they made it happen Friday night Thanks ,We were in an back on the road in one an a half hour This is service

I love everything about this car! It is so comfortable and quiet. Easy to get into and out of. It meets all my needs. I love it more everyday! Definitely not your grandma’s car!