Used Cars for Sale in Bessemer, AL

Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed.

this vehicle is polarizing stunning and a conversation starter, from exterior lines and edges to futuristic interior, this for the young adventurous couples or early nesters or just single person looking to make a entrance and unforgettable exit, this vehicle fits the bill!!!

Tameron has been doing an exemplary job keeping my Azera on the road. It's the little details that can bug you, though. Twice recently they did not put back the caps on the air valve stems for the tires..... nothing item, but.... concerns me what else could be missed one day?

On the whole I like it. I only have two gripes but they’re well within reason when buying a 12 year old used car. 1: differential whine at highway speeds, and 2: for no foreseeable reason the rear hatch won’t open anymore. Opened at the dealer, and when we got home but then m wife slammed it shut and now nothin. Those two small things aside I couldn’t be happier.

My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations

I never thought my sports car would take a backseat to the enjoyment of driving the F-Pace S. This car has the go of a sports car and the ride of a pure luxury car

After 30+ years of driving, and having made numerous vehicle purchases, I have never had a more pleasant experience than the two times I have purchased from Donohoo. They have an awesome web site that easily allows for a detailed search of their inventory. On our last visit I showed up and the car I was interested in was backed up to the the curb in front of the building as I had called ahead. After being greeted warmly by their two receptionists, and having my DL info collected, we were invited to take it for a test drive at our leisure with no other interaction from their sales staff. We took the next half hour to inspect and drive the car, and then met with a member of their sales team (Mark Hubbard) who gave us hard copies of the CarFax (also found in their web site listings) and Auto Check reports for the vehicle. All vehicles that I considered were priced very reasonably with respect to KBB Fair Purchase Price and NADA numbers. They advertise no haggle pricing, and I saw no reason to based on the research I had done. I asked for the vehicle to be put on a rack in their service department for a more thorough evaluation, and within 10 minutes I was walking underneath it with a flashlight. (NOTE: Their service department is quite clean and highly organized...pretty much what you would find at a new car dealership. Very impressive for a type A person like myself.) After about 15 - 20 to minutes to prepare the paperwork I was taken to their business manager to sign the documents and close the deal. I have never encountered another dealer that does business quite the way they do at Dononoo. My wife absolutely LOATHES car shopping as she has tagged along on too many visits to dealerships that lasted WAY too long (mostly in an attempt to pressure a sale). Her preference is for car shopping to be like dress shopping...go to the store...get directed to the appropriate department...pick out a few dresses...try them on...decide which one you like (can be more than one in dress shopping!)...head to a cashier...pay and leave. That's pretty much what you get when shopping at Donohoo. She actually enjoyed this purchase experience. That is a HUGE statement! I highly recommend Donohoo Auto if they have the make and model you are looking for!

This may be the perfect car. With a base price of 90k ish, you can now get them for around 40k with reasonable miles. Just make sure you get the options and color you want, that’s what I’m having trouble finding.

Bought a smart car and it had wrong tires. Jimmy gladly took care of the situation. But what also must be noted is that the issue was initially raised on your chat line and I was immediately referred to service and taken care of. I have already been spreading the word of the great experience w Donahoo to friends and co workers. I am glad to say I feel confident nfident if any issues do arise w my smart car (she's also good lookin🙂). I will be taken good care of. This has been the best xperence I have ever had at a "used car lot" 😄😄

I've always driven GM or Chrysler products now that I have an Infiniti I have changed my brand loyalty. This vehicle is comfortable and meets all my needs.

I purchased my 2015 Lexus E360 from them and the customer service was absolutely, 100% top notch. Most dealerships end their customer service once you leave the lot. Well, Donohoo continues to contact you for the first 30 days. Kathryn contacted me via email weekly to check on my newly purchased vehicle. Well, I started hearing a noise from the tire area when I turned. I told her about it and she scheduled for me to come in. However, I started having another issue with my radio and decided to take it in to the Lexus dealership since I still have a warranty on it. There were some warranty items that had to be fixed, but the Lexus dealership also saw that the car was completely out of alignment. I emailed Kathryn to find out if they did an alignment while the car was in their possession, which she found out it didn't. So, she offered for me to bring it back to them to get it done. Unfortunately, by the time I got this news back to the Lexus serviceman, the alignment was already completed. When I told Kathryn, she did not hesitate in responding to me to let me know that they would still take care of it...and they did. This is top notch service! Everyone who hears this story is now swayed to go to Donohoo for their next new to them vehicle...including my sister in Washington, DC.

I can't really touch too much on reliability, because I have just purchased this about 3 weeks ago. It is a very comfortable car and I am finding that there are tiny things about it that have just been such conveniences. An example would be that it has many compartments for item storage, and they are textured (lined with rubber or something), which keeps my stuff in place due to the friction. It seems like almost every piece of this car was built smart, and has more functions than you'd initially think. Another thing I really appreciate is the lumbar support settings for the seats - totally customizable. Also, the heated area of the seats includes the lower back, which has been so nice (not to mention, many people who get in my car say that they are the warmest heated seats they've ever sat in).

Just bought a car from Northside Imports. My experience was amazing and the staff was great! Mark and Iman were very nice and made the whole process a breeze. Highly recommend these guys.

Great buy for the money very economical car great on gas Very well belt engine is very quiet and transmission swifts very nice Feel very safe driving this car Will recommend for everyone Love that it has pedal swifters

They was honest in they did everything they say they would I have a great car in thanks mark for being patient in willing to provide your great service

After going to other dealerships, they all wanted us to buy more and did not listen to our needs. Subaru of Portland listened and took care of us without pressure and helped us get into the car we need. Love the purchase and loved being comfortable buying a car.

Joe Coogan Senior Sales Associate Driver's Way 5470 Hwy 280 Birmingham, AL 35242 (205) 577-9177 Cell (205) 991-4838 Store jcoogan@driversway.co Mr. Joe will go out of his way to help you in all phases of the car buying experience.

The car will meet all your needs and I know whom ever purchase this car will love it...so I advise you to go out and test drive one today

This was by far the best car buying experience I've witnessed ever PERIOD. Jason Green was and is above and beyond his position. From Jason's 1st email response to handing me the keys was attention and attentive to detail, customer care and concierge service. I'm a first time customer of EAW ..and I live in New Jersey. After countering on price back and forth ..Jason/ EAW team and I agreed on a price that was a good fit for both parties. Jason then took and emailed a detailed video of the vehicle which showed perfect detail and flaws to assure my commitment and deposit. I then proceeded to purchase a 1-way American Airline ticket, and planned to drive the vehicle back to NJ (14hrs/ 1000mls). Jason had an UBER ready to receive me at the airport and drop me at a Marriott ..mind you my plane did not land until after mid-night 12:40am to be exact ..he periodically text/ chk-in with me until I was in my hotel-rm 1:30am. Later that morning 10am Jason had another Uber ready to take me from the hotel to EAW. Arriving at EAW I was pleasantly surprised. Very large, clean and organized facility ..estimate over 200 vehicles ..and they all look hand picked. There was no surprise to my vehicle ..course having viewed the video prior ..Jason threw me the keys and said take it for a spin, I drove it and check it over 20min car was just as I expected ..came back sat and wrapped up paper work 10min then on the road headed for NJ. Over the 14hrs+/ 1000 miles the car performed beautifully. Jason is not a car salesman but an Executive Auto dealer - he will be highly recommended by myself and have all my future auto purchasing business. Thank you Jason Green 'brother' and EAW-Team !! Jay Mann, New Jersey

So reliable. It is in fact the one for family people. I use it for road trips! Great power and great capabilities. I use it for only highway use, and it is made to be driven on road trips. It’s not made for road to road and turning everyday.

5 Star Service and 5 Star results isn’t just a saying it’s the truth when purchasing a vehicle from Susan Schein. The entire staff will work to find the perfect vehicle and deal for you. They have a great selection of vehicles and if you have something in mind they can find it for you. This is my 11th purchase with Henry and his willingness to listen and find me the best fit is the reason I keep coming back. Thanks!

It may not be the most eye-catching car, but it will run forever so long as you take care of it. Very reliable, I average 38mpg with the CVT, ample room in the front and back, i’ve hailed bookshelves and a full band’s worth of gear in the back with no trouble. Relatively low RPM’s on the interstate, as long as you drive it nice and keep up with the maintenance schedule it will run forever. Eight months in and no complaints.

All in all was a very pleasant experience and Nick was amazing-made everything easy!!

The ISF is a family car with a v8 and 8 speed transmission. It comfortable and sounds amazing with the borla exhaust on the one I'm currently selling.

Very easy to work with, friendly and helpful. They made the car buying process easy!

this car has low miles and will be with me forever! i love the color and the style. it is a car i have wanted forever!

In 2014 I purchased a 2011 Lexus RX350. from Rami. I was treated like a member of his family. He saved me more than $2,000.00 on my purchased. I could have purchased others brands of SUVs, but Rami recommended the RX350 and it has been an outstanding vehicle. The service from Preferred Imports is as good as it gets. I recently had some damaged to the rear bumper of my Lexus.. The local Lexus dealer quoted me $1,700.00 to replace the bumper. I took it to Preferred Imports and asked Rami to look at it and he said they could repair it. They did a GREAT job and it looks like a brand new bumper.. The savings were over $1,000.00. They went the extra mile and took care of any chip spots. My SUV looks like it it did four years ago. Thanks to Rami and Daniel, Fantastic job and done quicker than the Lexus dealer,

Car is definitely perfect for a first car. Reliable and safe. Safety package with blind spot monitor, parking sensors, and reverse camera make it perfect for driving in cities. Great highway car as well. 20-35mpg was my average overall.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Small economic vehicle, sharp looking interior & exterior, easy access to controls, seats are not that comfortable for trips longer than an hour. After market lumbar support and seat cushion has helped some.

No hassle. Fastest and most pleasant car buying experience we have ever had! Melvin was helpful, prompt and precise. In and out in less than 2 hours!!! Didn't try to sell you stuff you didn't need and threw in a 3yr bumper-bumper warranty and some t-shirts. SO EASY! Just plain good service! 💯

The car met my needs but not everything i was looking for in this car but overall ok to drive a good car not bad

Saw what I wanted advertised. Called and got salesman right away who said he would hold until I got there, about a thirty minute drive. Much appreciated. The car was all as advertised and more. Right car, right price, just right service. We’ll be back.

this car has been extremely reliable to me for the past four years. It has power when you need it and it leaves an impression

If you want a cheap yet capable vehicle that can haul and tow anything than this is a good vehicle for you. The van is relatively comfortable but not luxurious. The rear beam suspension makes bumps turn into jitters. The engine is strong enough if the van is empty, but as you start to pile things in, the passing acceleration is decreased. The cabin does have minor wind noise but not too much tire noise. The seats pletny supportive enough for a van but I wouldn't recommend driving for very long distances while sitting in them as they aren't amazing. Mine is almost fully loaded and had an MSRP of $44,949. The transmission is a six speed auto which has enough gears most of the time, but sometimes when you put your foot down, the kickdown is slow.

I had a key replacement completed for my Range Rover Sport

Comfort, reliability, design!!! It’s a Top-quality interior with comfortable front seats and ample storage.High-end interior furnishings help distract you from the general lack of utility, as does the X6's performance.

I recently purchased a 2018 Volkswagen Tiguan from Serra Volkswagen after being run through the ringer by another dealer in town. Jared, Kyle and Curtis made the whole purchasing process stress free. I came in and test drove the vehicle at 7pm and by 9am the next morning I received a call to come pick up my new car. They made sure the air pressure was full in the tires and that the car was beautifully detailed when I picked it up. Jared even went out of his way to follow me to return my rental car from the other dealer in town. After I accidentally left my drivers license at the dealer Kyle personally delivered it to me at my place of business so that I would not have to travel back to their dealership. I don???t think I could ask for better treatment or customer service. I would purchase another vehicle from here in a heartbeat and will be recommending them to everyone I know. They went above and beyond to make sure that I was happy.

Good looking, very fast car, comfortable car, big car, I really like the style and I think it looks better than the new style by looking at the body and rims and how is it from the ground