Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
I had a 2016 Nissan Altima, which I loved and the lease was coming due. With bad weather approaching, I KNEW that I needed the 2018 AWD Nissan Altima. We called around and Eric went above and beyond to make sure that I had a great deal and great experience on leasing this car! He was awesome and I highly recommend him and the Lancaster Nissan dealership!
Saludos. I just want to thank Herman for his excellent customer service and support during the process of purchasing my first Audi. Based on this experience and excellent customer service I hope to continue our future business venture. Muchas gracias Hernan.. mi A6 esta vacanisimo...
I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
I experienced a little hiccup with this dealership, but it was quicky resolved by Mr. Paul Nogrady. After speaking with Paul about my issue, he assured me that he would "make things right." I must say, Paul didn't make things right, he actually MADE EVERYTHING BETTER! The vehicle that I purchased was BETTER than the one I initially wanted. The experience that I had with him was BETTER than any of my other car buying experiences, and Porsche of the Mainline is BETTER than any other dealership I have dealt with. I cannot express enough gratitude to Paul, Frank, and Taylor. Thanks again for your professionalism.
Dave Crawford didn't pressure me in any way. He let my husband and I take it for a test drive. I fell in love with the car. He worked with us on the price and our trade in. He couldn't have been more friendly or helpful. I will definitely be going back should I need another car.
Jordan was fantastic! He answered all of our questions and let us check out and test drive the car at our own pace, without any pressure. We agreed on a very fair price without hassle. He was available and faxed requested documents without delay, as we worked with our credit union to secure financing. The car was prepared for pick up and looked beautiful, as promised. Mark and Stuart also each did their part with efficiency and expertise. Jordan even reached out a few days later to make sure we were happy with our new purchase. This was the best car buying experience I have ever had and plan to go back to O???Reilly first the next time we are in the market for another vehicle!
this is my first GMC. i have done a lot of research on dealers before coming down here. steve napoli is one of the best sales man that i have ever dealt with. he works with you to find the car you want and works with your budget. he also gives you straight answer with out the typical sales pitch or pressure. this was truly the best buying experience i have had, prior i had least 4 dodges and went here instead of getting my 5th dodge. that should say it all. call steve and go there. you will not be sorry.
I was very pleased with the service provided by Jay and Mark during my visit to the dealership. They were friendly, helpful, listened to my requests and did not pressure me into purchasing. Jay came in on his day off to wrap up my purchase. He contacted my insurance agent and did all transfers quickly and without hassle. I would recommend my family and friends to the dealership and to Jay.
I have been purchasing and leasing vehicles from o???Reilly for years. Every transaction as well as the quality of the car has been exceptional. Dave Crawford is like a bother. He is comfortable, accommodating and professional. Ken K goes above and beyond to make the car buying experience seamless and quick. Great guy! Stu is extremely efficient and pleasant as he rolls though the paperwork. I will never go anywhere else.
I dealt with John Rider from Bergey's and he assisted me throughout the process, showing me alternatives at all my price points. At the end of the day I got the car I wanted at a very fair price. Great experience!!
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