Used Buick for Sale in Richmond, KY

Friendly and easy-going staff. Convenient options for scheduling. Quick to answer all questions about your vehicle! I had a great experience with Adams GMC and will continue to go back again!

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

I received service on my chevy cruze again and as always the staff and service dept. is always on time, and does excellent work.

Traded in my small truck for this small SUV so far its an improvements on fuel consumption, slightly higher monthly payments than my 2016 Colorado, still getting used to the vehicle, its comfortable, but I am missing having heated seats, perhaps one day I'll add in that option ;) Looking forward to taking it for a few road trips, have an average commute of 100km per day.

Anthony walked us thru everything and I did not feel pressured or anything. I left driving a beautiful car that I have wanted for years and Anthony was a joy to work with; he explained everything in complete detail and will tell family, friends to go to Adams Buick*GMC*Truck and see Anthony if possible. Thank you.....

This car is the perfect size for my daily commute and grocery shopping. As well as sitting 4 other people in the car with pure comfort. The mileage is super efficient for me to not have to constantly fill gas every week.

From the young lady that answered the phone, having the General Manager drop by and introduce himself and tell how much it meant to him to have us there, to the sales person who showed us the vehicle, they were ALL 10s. Never thought that going to a smaller town would make that much of a difference but it was. It was like dealing with family, where no matter what obstacle came up, they tried to offer a solution to it, to fit our needs and they did.

I had planned on buying another Toyota , but began looking at other alternatives. Reliability was my primary concern , and figured I should stick with Toyota. During my extensive research, I came across reviews that stated the Encore has above average reliability and also great comfort. It has been years since I last drove a GMC vehicle, but the reviews led me to test drive the Encore. It was so much nicer than the Honda HRV , which drove like a military truck with hard seats . The Encore was as impressive behind the wheel and was much more fun to drive than the Camry I was considering . I also love riding in a higher car since I am so short. It was easier for me to drive than the Camry and I like being able to pull the back seats down and haul things that the Camry could not accommodate in its trunk. I also feel my grandchildren will be safe if I drive with them in the back seat - more so than in my Prius that I am selling . The rebates helped me save a reasonable sum, but basically I just love the cushy seats and smooth ride in a vehicle that gets very high marks for reliability . I also think the exterior looks very attractive . This car made a really favorable impression and I love driving it .

Paul Todd, along with Rick Wicker and Jesse Abrams, delivered top notch service from the moment I walked on the lot until I drove away in a new GMC Acadia! This was my first time doing business with Adams but definitely not my last. Kudos to this team for the high level of professionalism, class, and respect they showed me and my family during our visit!

Everyone says it lacks power but coming from a 78 hp Mitsubishi mirage that I drove across canada with no problem up crazy hills I think people are just afraid to use their engine or something. Has plenty of power to get on the highway and pass people smoothly and quietly and quite a lot more power thej mu mirage. Love the interior and the the as well. Just an overall smooth relaxing ride.

They are very professional in the care they provide their customers. Even though GMC didn't list and failed to inform us of a recall, the dealership saw it was there and performed it without question. Would recommend this dealership to anyone looking for a new, or used, vehicle.

This vehicle is very dependable. I kind of was leery of the push button start but so far so good. Since this is the second Encore I’ve owned, I was very familiar with all of the features.

There is nothing to tell. I got my oil change/tire rotation and they took care of the recall notice on my vehicle. I always take my vehicle to the dealer for these services. Paul Todd is the salesman I have worked with and you could not ask for a better person to work with.

I was a jeep guy for 20 yrs...my Cherokee transmission went out unexpectedly in 2018...I leased a 2018 encore basic model and really liked it. never thought I would be interested in a buick...thought it was for 'old people.' WRONG!! technology is crazy good and you don't feel like you are in a 'sub compact.' I fill up with gas every 2 weeks. fun to drive. very maneuverable. not fast but i'm not Mario Andretti. just purchased a 2019 ebony preferred, moon roof, remote start. really love it. crazy considering I was a jeep guy

We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!

I felt very comfortable sitting as a passenger and driver. It handled easily on the interstate and in town. It has all the extras that I need and are easy to access.

This is a great place to get your car. We went in right before they closed in the pouring rain and Chris Walls took great care of us through our car purchase. I would recommend this dealership to anyone.

I love my new car so much I didn't want to part with it overnight so they could apply the apohlstery protection that came with the package. They call and check on me and ask how we're doing.

After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

Jennifer Belcher at Nissan is a dedicated, professional salesperson.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

BILL BOOTH WAS AT MY CAR BEFORE I COULD GET OUT. HE WAS POLITE, CONSIDERATE AND VERY KNOWLEDGEABLE ABOUT TOYOTAS. HE NEVER PRESSURED BUT WAS ALWAYS QUICK TO ANSWER OUR QUESTIONS. HIGHLY RECOMMEND HIM TO ANYONE BUYING AT GREEN'S TOYOTA. THE MANAGER AND STAFF AT GREEN'S TOYOTA TREATED US WITH RESPECT AND PROVIDED A SERVICE THAT WAS NOT EXPECTED AND WAS UNBELIEVABLE AFTER SOME CONFUSION CAUSED US TO WAIT FOR SERVICE THAT DIDN'T HAPPEN. WE WE MORE THAN COMPENSATED FOR OUR INCONVENIENCE. WE HAVE GREAT RESPECT FOR THE STAFF AT GREEN'S TOYOTA AND WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND BE SURE AND ASK FOR BILL BOOTH.

Great vehicle! Luxury, drives smooth like a sedan. More room than most mid size suv's for cargo and travel. Easy to drive and maneuver. Love!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I love the car so far, but have only owned it for 3 days, so there may be some glitches or reliability issues I'm not aware of, but as of now I love it.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Perfect for me. Has all the things I was looking for. Fantastic warranty on this car. The ride is completely friendly for the price. Thanks.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.

1. Ease of scheduling an appointment. 2. Friendliness of the staff (Lisa Davis). 3. Quick but complete service. 4. Spacious and clean waiting area.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer