Used Buick for Sale in Richmond, KY

Friendly and easy-going staff. Convenient options for scheduling. Quick to answer all questions about your vehicle! I had a great experience with Adams GMC and will continue to go back again!

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

I received service on my chevy cruze again and as always the staff and service dept. is always on time, and does excellent work.

The fliest xxxx I have EvER done in my life, I aboslutly :ove the Buick Lucerne, MY THIRD BUICK AND HAVE TO SAY MY FAVORITE BY FAR THANK YOU GM.

Anthony walked us thru everything and I did not feel pressured or anything. I left driving a beautiful car that I have wanted for years and Anthony was a joy to work with; he explained everything in complete detail and will tell family, friends to go to Adams Buick*GMC*Truck and see Anthony if possible. Thank you.....

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

From the young lady that answered the phone, having the General Manager drop by and introduce himself and tell how much it meant to him to have us there, to the sales person who showed us the vehicle, they were ALL 10s. Never thought that going to a smaller town would make that much of a difference but it was. It was like dealing with family, where no matter what obstacle came up, they tried to offer a solution to it, to fit our needs and they did.

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

Paul Todd, along with Rick Wicker and Jesse Abrams, delivered top notch service from the moment I walked on the lot until I drove away in a new GMC Acadia! This was my first time doing business with Adams but definitely not my last. Kudos to this team for the high level of professionalism, class, and respect they showed me and my family during our visit!

The car met all of my needs. I like everything about it. It runs exactly as it performed during the test drive. The car is in very good shape both outside and the way it runs.

My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I could sit in waiting room and she???ll let me know if anything comes up. Literally 15 minutes later I was walking out the door and leaving. Free coffee, water, snacks & super-fast friendly, efficient and knowledgeable service- can???t ask for more!

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!

It's a shame Buick is no longer building this car. It is light years ahead of cars built just six years ago. China will continue to have this model thanks to Buick's popularity there. The closest to this car is the Chevrolet Impala.

This is a great place to get your car. We went in right before they closed in the pouring rain and Chris Walls took great care of us through our car purchase. I would recommend this dealership to anyone.

This car has everything I need. I have two growing granddaughters. We can fill this car up and still have room for their car seats.

After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.

This car is comfortable, has a quiet cabin, and the HP to get moving, Has the room to fit 5 people, Has fold down seats to expand the trunk.

I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience! Chris

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

Had an awesome salesman, not pushy or arrogant. Actually very nice and helpful! I would recommend anyone looking for a vehicle to check out Don Franklin I had a great buying experience

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Jennifer Belcher at Nissan is a dedicated, professional salesperson.

Traded in my small truck for this small SUV so far its an improvements on fuel consumption, slightly higher monthly payments than my 2016 Colorado, still getting used to the vehicle, its comfortable, but I am missing having heated seats, perhaps one day I'll add in that option ;) Looking forward to taking it for a few road trips, have an average commute of 100km per day.

They put to rest all the rumors of ???used car salesmen???. I spoke with Candace on the phone who was very knowledgeable about their product, and she actually persuaded me toward the Kia. I thought I only wanted a Honda or Toyota, and I wanted to buy something around $10k so we didn???t have to finance. She was so informative that we actually decided to go with a 2017, she was passionate about what she was selling. Candace wasn???t working when we went over to look at the van. Adam was our salesman, and there was absolutely zero pressure from him on what vehicle to purchase. He was patient and down to earth, and answered ALL of my questions. After looking over the van, There was a tail light lens cover that had moisture in it, so he gave us an IOU, and stayed true to his word and called me 2 days later to have it replaced. I will be in the market for another vehicle (maybe 2) in the near future for my children, I will definitely consider returning to Kia. Also, Kenny Cross did our financing portion and he was honest and upfront about everything, and explained everything in a way so simple that a child could understand, he actually drew most of it out. He was very professional and humble, and we were blessed by meeting him and hearing his personal experience as to how the GAP insurance was helpful. This entire process was a great one, even if we do have a payment now, we feel confident we did the right thing.

I was drawn to the Buick Encore for it's smaller size for handling, but design with lots of room inside. The car has comfort and the turbo 4 cyl. gives it enough power and good gas mileage. I have had Buicks in the past and never been disappointed.

My family and I recently purchased a 2009 Nissan Quest from Audi of Lexington. We were very impressed by the high quality of customer service. Our salesperson, McCall Davis, was very helpful and went out of her way to ensure that our experience was as smooth and positive as possible. Everyone we encountered was good-natured and treated me, and my family, very well. They even have a play-area for children, a most welcome amenity for us since we were car shopping with our family in tow. All in all, we drove off the lot feeling appreciated and most of all happy with our new vehicle.

Tight quiet ride. 6 speed manual takes the boredom out. 270 HP has decent acceleration. Nice amenities. Very nice leather seats. Great sound system. Pretty good fuel economy.

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

Original owner and now have 134K miles on the car since 2011. Only problems have been a water pump that started leaking under warranty; vapor canister purge valve solenoid (easy fix); and a dead OnStar emergency battery pack. Otherwise the car has been bulletproof. I've replaced the battery and tires twice each. This is an extremely smooth riding and quiet car with a ton of features that were only available on much more expensive cars. I test drove the ES350, Maxima, and Infiniti G37 but kept coming back to the Lacrosse. What I got for the money was a tremendous value and I couldn't pass it up. The acceleration and handling with the V6 on the CXL are very good. I commute 104 miles a day round trip (mostly 75 mph highway) and average 22.3 mpg combined city/hwy. If you're looking for a reliable, very comfortable car that still looks good and your ego allows you to forego the cachet of the more expensive luxury brands, you won't be disappointed with a Lacrosse!

We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

Matt Cornett was a joy to work with during what is normally a stressful experience. He is not a high pressure salesman, and that really worked for me. He patiently answered all of my questions and was so helpful getting me the car I wanted. Strong Auto has been great about fixing the few minor things I noticed on the car and making certain that I drove off the lot a happy customer!

Great mileage and comfort. Very pleased with this vehicle and the accessories. It’s not your grandfathers Buick. I’m sure it will be the last car I buy as we have three different vehicles all for different driving types.

Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out. After reading Carfax report I decide not to buy the car Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership Thanks Ms Palmer Walt Knabb

Omg it's bluetooth, backup camera, roomy, power everything,. My boys love it. Can't wait to hook up my 12s. An put a lil bass in it..

They were very nice and kept me up to date on everything! They also have very nice vehicles. Also, they have good prices. Thank you.

Need to trade.at my age, difficult to exit in and out.Beautiful black metallic finish, leather, low profile tires. like a good friend. Looking for a Black low mileage Equinox.