I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
What a waste of hard earned money!
by Jason Daniel from Cleveland, OH
November 22, 2018
Car is cheap and made of plastic, old Cadillac’s were much better built and more reliable and not as expensive, GM should be ashamed seeking these over priced Malibu’s as ’Cadillacs’
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by wlminix from Grand Prairie, TX
January 1, 2019
I love it. I would purchase another CTS! I purchased my current CTS
brand new! Both city and highway driving is excellent! The seats are very comfortable. Road noise is at a minimum. Place the Cadillac CTS on your short list!
I switched from a 2009 CTS 3.6L AWD to the 2015 CTS 3.6L AWD and I have been blown away. Love the car. The biggest hurdle was the infotainment center change. Get used to using the "Home" button and your life will be much easier in this vehicle. Also, if you have self leveling headlights, wait for the car to adjust before hopping in and taking off. Sounds simple enough, but if it's your first time driving her, you'll get thrown off. Beautiful car, amazing responsiveness, and a complete stunner overall. 10/10.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
2016 Cadillac CTS - Excellent Value
by drarrival from Bourbonnais
July 5, 2018
The Cadillac CTS is the best car I have ever owned. Purchased the car new and have driven over 9000 miles. The car rides great and the 2.0T (turbo) motor is very responsive. I was surprised at the acceleration and pep the motor has. It is quiet and the technology is easy to use and set up. I am a physician and am on call frequently. Reliability is a MUST for me. I love the car.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
by JoelA from New Jersey
March 18, 2018
I bought this car as an upgrade from a Cadillac ATS. Besides looking great, it drives wonderfully. The car handles great, is fast and amazingly comfortable.
The 3.6 liter V6 gets pretty good gas mileage, and is very responsive. The all wheel drive is a confidence builder.
I get compliments about my car all the time.
The warranty is excellent, and the service department is great.
This is not a cheap car, but compared to it’s competition, the CTS is affordable.
I love to drive the CTS on winding mountain roads and it is also a comfortable highway cruiser.
During recent winter weather driving I was kept safe and felt confident while using the snow and ice setting.
If you are looking for a midsize luxury/performance sedan, the Cadillac CTS should definitely be on your short list.
Great Team, very helpful and patient with the costumers . Love my decision on the car I choose. The process was very easy and I had no hassle
Worst car ever test drove
by DJG from Hermitage PA
November 15, 2018
Cadillac is suppose too be cream of the crop worst car ever tried out horrible gas millage 13 miles too the gallon city 15 highway horrible and terrible time with the handle push button get u stuck in car
I had a great experience. Leonard Wilson was an amazing and knowledgeable sales rep!! Will be doing business here in the future! Thank you Carmax!
the 2010 CTS is all you need in a car
by KennyM from South Carolina
October 24, 2018
This is the perfect car for anyone,single married or a family. I bought mines used with 95000 miles on it and I only drive it on trips. I have a 114000 miles on it now and the 19000 miles I put on it is all highway miles and I haven’t had a problem with it yet. I went to a local car dealership to trade mines in on a truck that I liked and they told me that they don’t take CTS or no Cadillac with a norstar moter because at some point they leaks oil. I took mines to Arkansas and let my personal auto person check it out and he also said they are known for leaking oil. From my personal experience all that I’ve seen in the past have leaked oil but I have had no problem with the one that I have and it has a 114000 miles on it.
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
Would recommend this place to anyone.U have to see
by Kim Rosser from Red Banks
June 20, 2017
Thus place is awesome. U get and they get u out.No hassles just business.
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
Our sales associate Bill Weed did an excellent job in locating exactly what I wanted. I had a very specific wish list of "must have" items and he found exactly what I wanted. I took several of his business cards and will most definitely recommend him to others. He was delightful to work with. Overall great experience! Thanks again for all your hard work Bill!
Great ride, super stylish
by bmalvarez from Jonesville
October 31, 2018
Great room in this car. It is sleek and turns heads. Offers a lot of options and conveniences. Heated and cooled seats and steering wheel is awesome.
I Bought a Chevrolet 2500 from Wholesale, originally they didn't have the truck I wanted, but a few weeks later they got this one in and I was very pleased to get a call telling me that the truck was there. The sales rep, was very knowledgeable, pleasant and willing to work with me. The process was fast and accurate I have no regrets on my buy, since my buy I also realized that the truck I bought was being retailed in many other dealerships for about $4000 more, so all I can say is Thank you, my truck was a GREAT BUY!!!! I will certainty buy here and refer my friends here any day....
Test drive went very well
by JCruz from Leesburg, Fl
December 4, 2018
This vehicle drove extremely well and was perfect it definitely made me very happy to take a chance to look at it and test drive it. I enjoyed the car buying process it was fast and simple to make a decision.
I just purchased a 2018 Mazda MX-5 from Gwatney Mazda. Chris, my sales associate was very friendly and didn't pressure me at all into buying. Tony, the GM, was also very friendly. After coming to a deal, a great one at that (thanks Tony!), My car had to be brought in from another state. Chris went and picked it up for me as well!
Once it came time to sign the paperwork, Brandy was my Finance department associate, and she was great! Very transparent in the process, going over everything and not once pushing any extra warranties or paint protection or anything silly like that.
Overall, I would recommend Gwatney Mazda if you're looking for a fair, no pressure and friendly environment to buy a car from.
First Time Cadillac Owner
by Reluctant First Time Cadillac Owner from Plymouth, MI
August 9, 2018
I've only owned my car since March 2015, but so far I'm in love with this vehicle. My only concern is over the dealership. I was formally a Lincoln owner and blown away at how over-the-top they were when it came to treated their customers and how immaculate and plush the customer waiting area was. This can't be said for Suburban Cadillac of Plymouth.
I paid cash for a 2010 Nissan Altima and they made it super easy! There was no run around with 5 sales managers like normal dealerships...I even got to meet the owner "Reza".
A car that fits like a glove
by Beachcomber from Saint Paul, MN
January 8, 2019
I love this car because it is the perfect size and a pleasure to drive.
It's practical because of the four doors and spacious trunk.
It's fun because of the 255 horsepower V6 and a well tuned chassis.
It feels like a race car when you drive it aggressively, and yet it will haul your groceries and kids as efficiently as a minivan!
I bought my third car at Collierville Auto Center from Jeff and Sam Ward. Great experience, as always! I highly recommend them to anyone looking to purchase a car.
Great car with a little bit of style
by AndiGrab from Chicago, IL
November 20, 2018
This car, although a 2011, has been reliable and comfortable. Every time I have transported family, friends, or coworkers, they have always been a tiny bit impressed with the Cadillac name without me having to spend an arm and a leg. Repairs are expensive but few.
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