New and used 2025 Cadillac Escalade for sale near Carol Stream, IL

Very happy, customer service was excellent Will return when needed

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

Great customer service. Not pushy and had a great buying experience. Highly recommend!!! Handled everything with ease. Listened to what I needed. Love, love, love my new vehicle!! Thank you

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

Niram- I had been on the search for a particular vehicle for almost a year. Niram found it and provided an unmatched experience from top down. He is incredibly professional and knowledgeable about the products, financing and closing! If you’re looking for a go to guy, look no more! Niram is the best I’ve worked with over 6 car purchases.

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

Awesome as always from what I can tell. Excellent service and amazing people that I am definitely happy with so far. Always very clean and a great atmosphere throughout the dealership. Thank you again for going above and beyond!!! Definitely appreciated and means alot. Great people. Luke, Danny, Ashley, Dino and Greg(if I'm remembering names right) and everyone at the service advisor desk I haven't had to bother yet😁 are always nice and very understanding and always have good answers to my sometimes stupid questions😉and thats definitely appreciated. Andrew

My name is Judy W and I live in Chicago. I saw a 2019 Cadillac CTS Luxury AWD in red with 13,000 miles and Certified. I called and Claire, my Sales Consultant, went above and beyond to tell me the near mint condition of the car. They did not charge me with any additional nonsense fees and came in to the store and traded out of my 2017 CTS. Napleton Cadillac Oak Lawn was a great experience and will send my friends and family there.

I recently purchased a 2023 Dodge Charger from Jimmy, and the experience was absolutely top-notch from start to finish. Jimmy was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, walked me through the features of the car, and made sure I was comfortable every step of the way. I never felt pressured—just supported. The Charger itself is an absolute beast—sleek, powerful, and everything I was hoping for. I couldn’t be happier with my purchase. If you’re in the market for a new car and want someone who truly cares about your experience, go see Jimmy. Highly recommend!

Took my car to Ziegler Maseratti in Schaumburg multiple times! They had my car for a total of two months! Same problem persisted even though I told them what to look at! Took it to Glenview ONCE ...they had it properly diagnosed the next day! Parts took forever but that's the european exotics experience lol. Gary in service is awesome to work with! Would HIGHLY recommend you stay away from Ziegler Masi and would HIGHLY recommend you use Glenview!

I live in Barrington and there?s a Cadillac dealer downtown. My service and experience at Motorwerks in Barrington has been disappointing so I Travel to Napleton Cadillac in Libertyville. The drive is worth the service

I was very pleased the way the entire sales staff treated me. My salesman Frank has gone the extra mile to find the car that is right for me. I would highly recommend Steve Foley Cadillac.

The General Manager Isaac is the best at Oaklawn Napleton Cadillac. He believes in working with the customers and I thank you for that. If you are looking for good service and a great cars this is the place to go because the General Manager Isaac stands by Napleton Cadillac. When you walk in there you feel welcome and not pressure so go to Napleton Cadillac in Oaklwan.

Miguel, Nate, Geno, and James were great to work with without any pressure. Very easy process and we got the car we wanted. Excellent experience.

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.