Used Cadillac Escalade for sale near Tampa, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Jasmine was so kind and made a stressful process super simple. She was patient and very helpful with everything!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Lawrence was fantastic in providing the information we requested. He even sent a walk around video showing th features of the vehicle. Sadly we have found a vehicle closer to our home staw !

MJ & Scott King really knew there stuff thanks for the great service and knowledge taking the time to find the real issue

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I have never felt more comfortable in a dealership. They have the most professional staff in the business. You can tell the employees and customers are truly valued here. Finance manager Danny Daher is the most professional ever

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I saw a vehicle on Carfax that I was interested in and made an appointment to check it out. Kent did a great job of showing me the vehicle and worked with me to a deal that fit my budget. I returned several days later to pick up the vehicle and Kent wasn't in, but Jose stepped up to help complete the deal and made sure I got the truck and went over all the details of the truck's operation. I had a very good experience. John K

I needed a new car for my mum but the loan companies kept denying me because of my bad credit, I was really frustrated before I came in contact with this specialist, they raised my credit score up to 783 and permanently removed all the negatives on my credit report. All the charge offs, eviction , school loans I had disappeared in 3 weeks. (FixMyCredit at WriteMe d0t C0m) saved me as I just got qualified for the car loan. You can also reach them out if you need your credit fixed.

We drove an hour and a half to buy a from Lokey Nissan By the moment that I got a phone call from Dave the salesman he was respectful understood that I was far away it was not pushy for me to go to the dealership that’s one of the reason that me my wife decide to drive an hour and a half See him Dave And we was not disappointed as soon as we arrive there from Dave or from the manager and we will drive again an hour half again to purchase another car Thank you Dave

I worked with Jake Thompson and if there was any heavy lifting to do during the sales process, he did it. It was no doubt the easiest purchase of a car that I have ever made. Thanks Jake!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I recently had an outstanding experience at the Ferman Mazda dealership of Brandon and wanted to highlight the exceptional service I received. Katisha, my sales representative, was incredibly knowledgeable and patient throughout the entire process. She took the time to understand my needs and helped me find the perfect vehicle. Kenneth L., the financial manager, was equally impressive. He made the financing process straightforward and transparent, ensuring I understood all my options. His professionalism and willingness to answer my questions made me feel confident in my choices. The overall management of the dealership was apparent, even though I didn’t catch the manager's name. The team worked seamlessly together, creating a welcoming atmosphere that made my car-buying experience enjoyable. I highly recommend this Ferman Mazda dealership of Brandon to anyone in the market for a new vehicle. Thank you, Katisha and Kenneth, for your exceptional service!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

I was recommended by a coworker. The process was smooth. They gave me the same deal as my coworker. An outstanding experience. Highly recommend Jacobs Mitsubishi in Wesley Chapel

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

This dealership is composed of awesome people. They know their business well and are always willing to listen and deal with you. Everyone is interacting with you at all times. You are never alone, and if you need to have anything, they are on top of it right away. I got there on a Friday at about 11:00am, test drove the car, dealt with Scott most of the time, but Gary was also instrumental in to putting together the deal. I left with the car of my dream as my retirement gift from me to me and completed the transaction with financing and drove out with the car by 5:00pm. What a day! Honesty, if you find the car you really want there, this is the dealer you would actually enjoy dealing with. No haggling and no pressure, just good old business as it use to be years ago. I highly recommend for anyone to give it a try, you will not regret it. Oh, by the way, I will never regret that I had to drive two hours to get to Coast Mazda. Best decision I ever made.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Bought A 2015 Mini Cooper from John at Lee Auto Group and he went over and above to take care of me He noticed a small noise and replaced the accessory belt. there was also a problem with charging and had it repaired by the qualified and professional mechanics by staying late and in no time had it repaired. I live near Ocala and he even offered to drive me home if I needed it and called to make sure I arrived safe can't expressed the service I got from this amazing company I would absolutely recommend them to anyone. Again John Thank You ,Richard

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Juwal, Travis and financing or seamless and didn’t harass us to add add-ons because I told what my budget was upfront and when I needed the car to do and they found that car and they made it fit my budget and I’m talking about cash budget out the door cause I don’t do car payments They are lovely lovely people they’ve called to check on the car and me and my daughter because we need the car for the safety features because of our medical issues this dealership treats you as though you are family which is greatly appreciated in a really cruel world.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I found this dealership due to a Goggle search for a very specific make/model of car. They had what I was looking for so I sought them out. I had a very favorable and positive experience with the sales and financial personnel. I was able to get the car I wanted at a mutually agreed and fair price. The transition of ownership went very smoothly.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Bought My first car today and the employees we're amazing very polite and helpful. Sometimes buying a car can be stressful but I really enjoy myself and couldn't be happier.

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I bought it brand new in 2003. It literally had 6 miles on it. It's April of 2025 and she's still runs like a beast. I have 345,000 miles on her and she can still get all of that 345 horses with ease. Since I've had her I've only had to replace the water pump, fuel pump, and the alternator. She still runs like a dream! That 26 gallon fuel tank will let me go 8 hours non stop in any direction on the highway. I think I'll keep her!

Knowledgeable, professional, and proficient. The facility is a welcoming, well-established and a friendly environment. They are committed to quality and customer service and maintains a clean and organized space, with courteous and helpful staff members.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Great dealership all the staff were very friendly and very professional will definitely do business again.

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)