Used Cadillac Escalade ESV for sale near Berkeley, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.

Very good service and extra help with purchasing the car and recenble prices and trustful deals no complain about any they serves recommend it to any one shopping for new car

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

David was knowledgeable on the cars that I went to view, kind, patient and efficient.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

All was good. Came to close and hit With a &1500. Dealer fee! Sorry not on this planet!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

If you are looking into getting a new vehicle, DO NOT go anywhere else! This was my first time buying a car and I lacked knowledge in what to look for or what to expect during the process. Frank Amadeo was incredibly patient and guided me every step of the way. I appreciated his honesty as well as his answering my every question. He strived to get me the best deal possible which he accomplished and than some. I was helped also by Kieth who was incredibly personable and aided me in the process, as well as Luis who guided me through my new vehicle technology as well as talked through my questions I had about my vehicle. Overall I could not have asked for a better experience, I will be telling everyone I know that this is the place to come for all their vehicle needs. Thank you!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

The service department goes above and beyond to assist customers in every way possible. Friendly and friendly expedient service.

I recently bought a car from this dealership and had a fantastic experience. The staff was knowledgeable, friendly, and made the whole process smooth from start to finish. They had a great selection of vehicles at competitive prices. Highly recommend to anyone looking for a reliable car and honest service! Thanks Sammy

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

I worked with Tarik to get my 2024 Alfa Romeo Stelvio and it was a really great experience. He was extremely patient through the sales process and took me through all my options and helped me find the best way to get what I wanted. I would certainly recommend using Tarik and the rest of the team at Glenview to purchase another car in the future and recommend them to anyone who's in the market!

Had a wonderful experience buying by 2016 Mercedes AMG G63 from Chicago Motor Cars. Seraj “Raj”Abughoush was an amazing sales representative and cares for me start to finish. I was an out of town purchase and Raj walked the car with me twice, did a road test and even fixed an issue he saw with the windshield during our drive together. His manager was very great with his customer service and I will definitely be back to buy another car with Raj and the whole team at Chicago Motor Cars. Was an amazing experience!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Frank was friendly and helpful. He look up my records to make sure I was not receiving and paying for unnecessary service. He provided a coupon.

Karl here at rides unlimited was beyond helpful on our buying experience. He was able to somehow Get us down to the price range we wanted and worked on the overall price the whole time. Even when we thought we had what we thought was the best deal he continued to work and somehow found us something even better. The selection here has something for every price range and the staff goes above and beyond.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

I had a great experience buying a used 2016 Hyundai Genesis. The whole team was polite and courteous. They also have a nice waiting room with donuts and refreshments while waiting to sign paperwork. In and out in less than 90 minutes. Our salesman Walen was top notch and a US Veteran. Special thanks to Isaac and Rocco for ensuring we had a great car buying experience. Thank you! Shawn Thomas

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day