We are previous Cadillac owners and knew the XTS4 was the one for us. We researched this important purchase by on line sites as well as lots of local test drives. When looking at the Norwood Cadillac site, we found the exact car for us and at a great price. I contacted Nicole through the on line portal and much to my surprise, was contacted immediately. We came down the next day and were warmly greeted by George Belovich as soon as we entered the service floor. We drove the car and made the deal within 45 minutes thanks to George's expertise and obvious experience in sales. When it came to pick up our XTS4, he explained the many features of the car to us and made sure we understood everything before we left. I would definitely recommend Norwood Cadillac to anyone looking for a used / new Cadillac. Thanks Nicole and George!
I had a chatter in the rear end of the car when turning and accelerating from a stop. My service advisor, Anthony Longa, helped me by taking care of the problem. He got me a courtesy vehicle while my Cadillac was being serviced. I believe its the service people who are the most important to a successful dealership. Best of all my Cadillac is perfect thanks to Anthony and the techs.
Like everyone else, I did plenty of research before heading to the dealership. I was already a Cadillac owner. Ed McMullin took the sales process one step higher. Despite the fact that I was already planning to buy an XT5, he was thorough about explaining all of the features, improvements since the SRX and completely impressed me with his knowledge of the car and enthusiasm for the car. He is the only car salesman I can say I have been impressed by. I will definitely refer my friends and family to him. Sadly, however, I'm the only Cadillac owner among my F/F. Maybe that will change once they speak with Ed! Thanks Ed!
I went in to look at a used truck and ended up purchasing it that day. The process from A-Z was extremely easy and they worked with me through the whole thing. If you need help ask for Alex. Highly recommended.
After a few weeks of incredibly horrendous salespersons, I came across Elio Espino of Cadillac of Norwood. What brought me there is that they had the used vehicle, an Escape in the color and the options I was looking for. From the time I met Elio until I drove off with my Escape the process was nothing less than exceptional. No pressure and more knowledgable about the vehicles on the lot than one would expect. I would never buy a vehicle just because of the salesman, but I sure have walked off my share of lots because of them.
Simply put, if you are looking for a Cadillac or other fine used car you surely won't go wrong with Elio at Cadillac of Norwood.
Just picked up my new ATS this week. I had been shopping around for months. I new I was going to buy from Cadillac of Norwood and from Al, the salesman, 5 minutes into the conversation. They don't play head games and cut to the chase. Even the finance person, Ashley, made me feel very comfortable. Also, I met Mike the owner..I HIGHLY recommend this dealership.
GREAT DEALER ! GREAT SALES REPRESENTATIVE ! Purchased a Lincoln Town Car. Good sales experience, no pressure. Took over a half hour to go over the car with a fine tooth comb to make sure it really was as good as it seemed before taking it out for a test drive. Car had low miles and was well taken care of. It met my expectations , so I bought it ! Mark was GREAT during the entire process....no pressure, friendly, knowledgeable and most of all...helpful ! This is the way a really professional person and organization acts.....BRAVO to both here at Marshalls ! I definitely have no qualms about referring anyone to Marshalls and will definitely look to Marshalls when considering any future purchase. It was a truely great car buying experience !
This is the first time I purchased a vehicle without the help of my husband or father. I can’t believe how smooth and easy it was with priority. This was the BEST experience I’ve had from the second I emailed them until the moment the car was delivered to my driveway registered with a sticker, car wash, and a full tank of gas! A full tank of gas what car dealer does that! Rich, Bruce, and Michelle are all so easy to deal with! Thank you guys!!!
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