I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
We recently had the pleasure of working with Trey Onkst at Mercedes Benz. Although Trey had only recently transferred to this dealership, his facility with the product, his approach, his patience with us as we made our buying decision was just top notch. He even came and picked up our vehicle at our house to take care of a small scratch that occurred on delivery and brought the vehicle back to us. Very respectful, followed through on everything and was fun to hang around! Thanks, Trey!
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
Just stop in here and talk to Dom! Awesome dude, very informative and nice. Process isnt too long. Got a free cookie and water while i waited. Overall good service and i couldnt be happier with my new car.
I went to get a car with my wife and father. We were looking at a few cars and spoke to Dom online. He made our appointment and our cars were pulled out for us to test drive when we got there. We then worked with Ndidi with the rest of our decision making process. It does take some time to buy a car and we ordered pizza and drinks to enjoy with the staff. We all had a good time and the staff listened to us and made sure all of our needs were met.
Great buying experience and excellent customer sev
by Phil M from Indiana
September 17, 2018
Worked with Ed and purchased an expensive car sports car. I was unable to come out to Vallejo to view it, but had faith and trust in Ed. He arranged a video and photos, and again, placed my faith in Ed.
Deal turned out great for me, car was delivered and all worked out to my satisfaction. I would not hesitate to work with Ed or AutoLinx -Vallejo again to but another classic car
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.