Used Cadillac XT5 for sale near Hiram, OH

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

Phil Kwon provided outstanding customer service, reliability and follow up! He is on top of all the details plus very courteous!

Grace & Sebastian were super helpful! They made my buying process simple and quick. I love my new Cadillac! I have not yet used their service department but I was able to pre schedule my first oil change and they gave me free car washes for life! BONUS!

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

From start to finish the process was awesome. Jesse, Chris and Steve went out of there way to help. This is the first time I have not purchased a car from the same dealer in my life. We drove over an hour to check put this car. Steve stayed hour and half past close to walk my wife through all of the features. The car was priced favorably and they were more than fair with my trade. I would highly recommend this dealership.

Excellent new car buying deal with Mark Bondurant. I highly recommend him for your car buying experience.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Frank (sales) and Brett (finance) MADE my experience, they were absolutely amazing to work with! Frank was extremely knowledgeable about the car I was looking to purchase (GLC350e) and Brett made magic to get the deal done. Overall an amazing experience at Leiken and highly recommend!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

Great overall experience. I would recommend Adrian, Mike and their team.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Very friendly and trustworthy dealership. Many of their staff have been there 20 plus years. Simple buying process, Matt Rutherford goes above and beyond to make you happy. Eric is service is fantastic, he has solved all my vehicle issues.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Soon as I walked through the door wow what a wonderful experience Top of the line dealership I was greeted by the manager and financial manager Offered top of the line refreshments Wonderful waiting area for my husband My Cadillac had a couple of issues that were fixed within a week My salesman Sean was amazing as another salesperson Faith When I picked up my car again the hospitality was wonderful Even though I was going through my bank the manager offer me another bank that gave me a better interest, I took that offer Both Sean and Faith took me through the car to show me everything and help me set up OnStar and Pandora

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Best in a long time, quick and very Professional, my Representative was very Pleasant! I'll be back and buy another othis coming year, 2026

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Mark went out of his way to find the color and options I was looking for. Absolutely love my car.

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

This is a great Dealership. Mark Bondurant was a perfect gentleman. I am so thankful for his patience.