Went the extra mile to help get me the financial assistance and I'm happy with my purchase. Good team work and always was checking for interest.
Without a doubt the best truck i ever owned
May 18, 2018
Specifically the Platinum Edition in the Escalades is the gods of all SUVS and its just impeccable. You can never go wrong with an escalade in almost every category. yes many may argue that the gas mileage is low but you pay for what you get. you get the power and style to roll into any parking lot or event and turn heads without even doing anything. if you can afford to pay a little extra buck escalade is the way to go.
Friendly staff. Sold car we were coming to look at but we ended up with something nice anyway. AK was very helpful, knowledgeable and eager to find something that fit our needs.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Went to Parks to look at three specific trucks, all Ford???s, and got there right around opening time. Richard saw me and right away checked in to see how he could help. He was courteous, knowledgeable and honestly cared about my experience. The F150 I ended up purchasing was actually not at the dealership because it was taken out to help another customer in VA. Once Richard knew I wanted it he immediately made sure that the truck didn???t have another mile added to it. I was there until 5:30 waiting on the truck and the entire time Richard and the Parks??? team made me feel right at home and comfortable. I would highly recommend Parks not only for new cars but for your used choice as well. And go see Richard! He will take care of you.
by Jonrae from Sykesville , Md.
January 2, 2019
This vehicle has low mileage and we think we got a great deal. Very clean car well taken care of.Love the wheels that are on it
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
Fun Car to drive
by Tevans from Salt Lake City UT
November 7, 2018
Its a Cadillac. The performance, appearance and dependability are second to none. The car handles like a champ, and the sport mode is a great addition. The winter/ice mode is helpful during the colder months, when more stability and control are needed.
Everyone was very professional, great customer service. I really enjoyed my experience at Infiniti and just very grateful that I was able to get the car that I wanted.
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
I have been to many dealerships and know many car salesmen. There are very few that I can say are honest, fair, and provide excellent service. Justin on the other hand was one of the few. He sold me an excellent car, at a very fair price, and went above and beyond to make sure I drove the car home that same day. I would recommend this dealership to anyone and appreciate the professionalism, honesty, and friendliness of the staff.
Awesome hands down
by Escalade tp from Rochester ny
January 13, 2019
All 8 Escalades I had were awesome I’ve owned other brands from Bently Benz Jeep still
Love my caddies the most listen people all cars companies have service bays less issues with my Escalades rock on
With an expanding family, Bell's had exactly the car we were looking for an a good price. A more-than-fair price for our trade-in, and a couple of hours later we were all on our way. Tim was very helpful and friendly.
Most comfortable to drive car I have ever owned.
by wtplv from Las Vegas, Nevada
January 4, 2019
I think it is a beautiful car (not everyone agrees). It is very comfortable. Electric 3rd row seating, rear A/C, electric sunroof running length of car, all wheel drive are some of this car's special features. Well maintained and gargaged. Only two owners. Has On-Star capability, XM radio capable, Lojack, and Bose Stereo.
The best car buying experience I have ever had. Steve Lynn respected my budget, learned my needs and wants, and found me the perfect car which also was certified. PLUS Flow offers an additional limited warranty at no extra charge. Took the worry out of choosing a car. I am pleased with the entire experience. They will go out of their way to make sure you find the car you want and it meets your expectations before driving it home.
Problems within days of purchase
by Gundisalvus from Wichita, KS
November 19, 2018
Just bought this a month ago. Car is beautiful inside and out but seems Cadillac fell short on mechanical quality. Already have found it is leaking oil by timing belt cover and it is idling very rough at startup and at lights. Both seem to be known issues that Cadillac covered for customers under warranty but good luck if you are just over like this one since they failed to issue needed recalls for the oil leak from the cover and motor mounts that cause shake.
I shopped for 5 months and I finally bought a certified 2016 Equinox from Steve Lynn because he was professional and treated me like a person.
He knew all about the SUV and checked and fixed all my concerns. He also took time out of his busy schedule to personally deliver my car to me when I was in a tough spot with my busy schedule.
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
by David & Tammy Jones from 7840 McGee Trail Tobaccoville,NC
July 31, 2018
I was very pleased with the excellent customer service I was given. Amanda was a Awesome adviser . I felt like she really cared about our concerns and was very open about ways we could finance.
Thank you to Greg, Sam and Amanda for making us feel so welcomed .
And the truck is Awesome
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
So excited to own this car.
by Jill H. from Pelican Rapids, MN
November 24, 2018
The ride is smooth and quite. Good storage. Excellent head and leg room. Love the Bose radio and speakers. Many options that make driving fun. The sunroof is amazing.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
2016 ATS - Amazing power from a 2.0!
by JacMac1 from Chicago
December 27, 2018
Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.
ITS ALWAYS A GREAT EXPERIENCE WORKING WITH JERRY HUNT STAFF
by AJHENDRICK from DealerRater.com
November 29, 2018
TODD AND HIS STAFF HAS ALWAY BEEN GREAT TO DEAL WITH. THEY ALWAY TAKE CARE OF WHAT I NEED AND DO IT IN QUICKLY MANNER!
Cadillac Escalade ESV
by Dr Jones from Humble, TX
March 24, 2017
Excellent Luxury SUV complete all-Luxury Navigator Interactive Smooth Ride Luxury Interior Bose Stereo System with CD/DVD and Wireless Headphones
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