Used Cadillac for sale in Madison, OH

A week ago, my wife and I made the 3 1/2 hour trek to Mentor, OH from St. Clair, MI to view and potentially buy the 2013 Lincoln MKX you had for sale, for our daughter. I had initially dealt with Don over the phone who had arranged to send photos, it turned out that he was ill last Tuesday when we drove down and we were turned over to Bob Rode for the transaction. Bob did great as, we ended up liking the car and purchased it. But, the reason for my email today, is to recognize Troy, in your bump and paint department, who dropped what he was doing and repaired a dozen hail dents on the hood, and a mark on he rear driver's door, as I saw that damage and thought it was a deal breaker. Troy recognized that we had come a long way and rather than suggest we leave the car and come back when it was repaired, immediately took the car and within an hour it was fixed like new. UNBELIEVABLE SERVICE. AWESOME, AWESOME, AWESOME. I have told that story to several people since. We will deliver the car to our daughter who attends college in Grand Rapids next weekend and she is thrilled. You truly have a valuable employee in Troy as he really went way above and way beyond. Please extend our sincere thanks to him (again) on our behalf and we wish him continued success. He really made an impression on us!!! Respectfully, Bob MacDonald St. Clair, MI

We bought this vehicle because the front seats have a lot of room and comfort and also because the back seats fold down flat and the cargo area is larger than competitors. Bonus was the Bose sound system and the attractive styling of the vehicle inside and out. Cons would include: The electronic and GPS systems which are not as good as competitors. The rear window, which gets dirty very easily and has a small wiper. The tire need replacing and we have just over 30,000 miles on the vehicle. The back up lines on the rear view camera (which I love) often don’t appear, but do appear when I put the vehicle in drive. And for me personally, the car dealers I have had to deal with leave a lot to be desired.

We had a good experience with finding and buying our new car. While inventory is low everywhere, through the Classic auto campuses we were able to find exactly what we wanted. We were able to drive and check out several cars that we were interested in. We choose the perfect car for us.

Love the ride, features and appearance. The size was perfect for us. Clean, low milage and great looking. Color was perfect. What more could you want in a car.

Mark Bondurant was an excellant representative of Classic Cadillac. Honest, fair and patient with all the questions we had. Would go here again. Entire staff were welcoming and made us feel very comfortable.

This is the best riding car I’ve owned. I love it and would recommend this vehicle. The color is beautiful and love the interior. It’s good on gas

Alex R was awesome! Would highly recommend contacting him for your next car. Process was very easy and pretty quick and he delivered my car!

We found the XT5 to be truly be a luxury vehicle. Exceptional value for what you get. Very comfortable ride. Well designed interior. Elegant exterior styling as well.

Brandon and entire staff were very professional and did whatever they could to get me into the vehicle I wanted. Highly recommend Brandon and Classic Chevy

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

Mark Bondurant was a super sales professional. He is very professional and explained everything perfectly. We were treated very well. Everyone at Classic Cadillac was very helpfull. I would highly recommend Classic Cadillac.

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.

Lost count as to how many cars over the years Ive purchased or leased from all Classic Dealerships. Never once has my personal experience been less than exceptional. This includes service work. Try it for yourself.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Mark Bondurant Excellent Sales Associate Easy to Work With .Highly experience my trade in great price.close to kbb price no games finance no games.look all over northeast ohio best deal.overall

Good head and leg room in front seat for tall people. Back seat is smaller, great for kids but not large adults. Great amenities and cockpit design

This vehicles has met all my expectations from appearance to performance inside and out. I would prefer or recommend the CT6 if family Vacations are in order

The XT5 is the perfect vehicle when it comes to both class & sportyness. Such a roomy interior, with amazing quiet & plush comfort. The AWD will get you where you need to go in both style & comfort!

I'm 65 y/o. Wanted to protest all pickups and SUV/CUV's on the road. Wanted one more sedan . This is a rear wheel biased AWD. Plenty of power and more than acceptable MPG. This CTS exceeds what I was looking for . My last sedan had a V8. Here I am satisfied with a turbo charged four banger .

This car is excellent on gas mileage and very comfortable seat heating and cooling it is that great a great l would recommend this type of vehicle to any Mom

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

I have always driven SUVs, this was a great change for me! It’s sporty and provides all of the comfort of a luxury car! I’ll definitely buy another one!

Great customer service. My salesperson, Acacia, did a great job to find the exact vehicle I wanted. Everyone was very friendly and accommodating. Finance time was a bit too long.

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

Awesome sales team. They went the extra mile to make the experience a great one. Paul D is a fantastic sakes person to work with.

Bought this car used with 30,000 miles on it. Smartest car buy I've ever made. Riding in luxury for less than the price of an average new car. I've had it a month now and love driving it. Lots of safety features and technology.

My internet sales rep Chris K and on site rep Bruce S were both attentive, responsive, and professional. Finance paperwork process was a breeze. Great overall experience.