A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
Second car I have bought from there and each time I had to have repairs made within a few days of purchasing. Now even not two weeks later it needs an oil change as well. Few days after I got it home I took it back cuz it needed brakes and rotors.
This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
Team was helpful over the phone, had the car I wanted to look at ready when I came in, and then even pulled several models side by side so I could choose which trim I wanted. I made it clear from the start what my budget was, and they worked hard to keep me in it. I ended up choosing a slightly higher trim level, but they were respectful of my budget by not then trying to oversell me add ons to keep the costs closer to what I had budgeted.
Found the whole experience refreshing. A salesman that actually listens. Harry is very knowledgeable, friendly, and willing to go that extra mile to understand what is needed. I agree with the other reviews, and I couldn't add more than a big THANK you.
Worked with Harry Moseley when we were looking for a new Subaru before relocating to Richmond.... he was able to find us the exact car we wanted and made the purchase process so simple! Excellent sales information and got us on the road with full information about all aspects of the car.... I would recommend Richmond Subaru and Harry Moseley for anyone looking for a new Subaru!
Harry Moseley helped me purchase a new Subaru Outback. He listened to all of my "old lady" questions and provided easy to understand answers. I told him this was my first experience buying a new car on my own and, rather than trying to dazzle me with extras I didn't want or need, he did his very best to explain what I needed and why. I've been driving my new Outback for about two weeks now and LOVE it and LOVE Harry!!! He made it one of the best experiences I've had at a dealership and I would highly recommend him to anyone who is looking for a new Subaru.
If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again!
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great buying experience got a Chevrolet Avalanche Shane was great to deal with very upfront made the process very good, took care of what I found no problem.
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