Used Cadillac for Sale in New Smyrna Beach, FL

New Smyrna Chrysler Dodge Jeep RAM is a great dealership. I highly recommend them for anybody who is looking for a used or new vehicle. The sales guys were great and so was the rest of the staff. They had a very good selection of vehicles to look at. I looked at a couple of vehicles before I found the one I wanted. My sales guy helped me very much. Thank you Marcus, Mike, Chase, and Tom

Bang for the buck. The technology this car offers at this price point is incredible. It’s one of the best handling sedans in the world and it’s aftermarket potential is insane.

Met Charles on Saturday and had a great buying experience! Found the vehicle I was searching for and received what I wanted for my trade and paid what I wanted for my Hummer. We had a slight problem starting the vehicle but thought it was due to the dome light being left on but, Charles noted the problem anyway. The next day the car was starting slow so I called him and he made arrangements for me to bring it in today. After a second check they discovered a bad cell in the battery so they replaced it, just to be sure they kept checking and found an intermittent problem with the starter so they replaced that and re tuned the motor just to make sure all was correct before putting me back on the road! Love my HUMMER, everyone here was super professional and never ANY pressure to do anything I didn't want to do. I would HIGHLY recommend Charles and Spanos to anyone in the market for a quality automobile!!!

So far I am enjoying our SRX. Only had it for two days now! Drives really good. Interior really nice! Heated seats, Navigation, Back up camera, Remote start, Sunroof, It has all the bells and whistles. So far, Everything is looking good! Thanks! :)

About 2 months after the purchase of our Subaru Outback from Bourne's, the ABS light came on and we took it to the local Subaru dealership in Atlanta for inspection. They informed us that there was a wiring harness issue and it would be ~$4K to fix. Of course we were upset knowing that Bourne had conducted a pre-inspection of the car before the sale. We were referred to Ben Poisson at Bourne and he immediately got involved in contacting this ATL dealership to confirm the issue. Ben stated that he would send the part(s) necessary to the dealership and that it would taken care of immediately and at no cost. I was hesitant to think that it would be 100% resolved, but it was and I sincerely appreciate Ben's professionalism and positive attitude in assisting us in this matter. Thanks again Ben and Bourne!

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Our previous car was 1 year old and we hated it, premium gas, no get up and go etc etc. Our new Cadillac is wonderful, comfortable, handles well, no road noise. Night and day between our Mercedes.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

love the lane departure feature, heated seats, AC and gas mileage. The elegant look with pearl white ,LED lights, wireless remote,4G & hands free calling.

Hurricanes cause havoc whenever they arrive in a state. For most of my life, I have been terribly lucky. I have never lost a home, a loved one, or any large ticket item, like a car. Then, Irma hit. My neighborhood had never flooded, not in 14 years. We do not even live in a flood plane. I was worried about the wind though and moved my new to me car (a Toyota Avalon Hybrid XLE Touring Edition in Ooh La la Moulin Rouge) from my driveway to the street to avoid a treepocalypse (A tree landing on my car). Turns out my trees were the least of my worries. While we had flash flood warnings throughout the night, and a few close calls with the pool overflowing, I never thought my street would flood. I woke up the next morning to my neighbors banging on my door telling me my car needed to be moved. It was already too late, it was thoroughly flooded. I was devastated. I loved that car. I smiled every time I drove it. In less than a day I knew the car was going to be totaled. I started looking for a new Avalon Hybrid to no avail. My husband found a Lexus 300h at a place near us in Jacksonville. It looked like a good deal if and only if, you could overlook it had obviously been in an accident and no one wanted to admit it at THAT dealership. In addition, the buying experience at that first dealership was awful. I only have one word to describe that other dealership, "Sketchy." I walked away because it just felt wrong. My husband than found the same car, only with more bells and whistles, at Daytona Infiniti. I emailed the dealer and talked to Chris Stevens a couple of times and scheduled an appointment to drive down on a Friday. He called to confirm several times, and I even gave him updates on our progress through traffic. When we arrived, it was later than expected. I had a long, emotional couple of weeks up until that point and was probably not easy to deal with. But, Chris Stevens, David Hildenbrand and Dean Vasile made my experience at Daytona Infiniti one to be remembered. They were very patient with me (I was exhausted and emotional). They handled my tears like champions. They were all extremely professional and stayed with us on that Friday night to try and make a deal. They close at 8 but stayed until 10:30. I felt horrible keeping them away from their families, but they continued to tell me not to worry. It was getting late and I was exhausted. We really could not get anywhere because all the lenders were closed. They asked if we could drive back in the morning from Jacksonville. It was then my husband told them we knew we were not going to reach a deal late on a Friday night and we already had a hotel room ready, but we would be back in the morning. The next morning, we arrived and Chris, David and Dean were ready to get back to work for us. Chris Stevens, David Hildenbrand, and Dean Vasile, were amazing team who worked tirelessly to get me into the car I wanted. They did whatever was necessary to put me in that Lexus. I have to say they even went above and beyond when they completely detailed my husband's truck and filled it with gas for the ride home the next day. I can honestly say, I hope I never have to go through what I did with another car; but if I did, I would definitely go back to Daytona Infiniti. It was a totally different car buying experience. Fabulously phenomenal is the only words I have for my experience with this group of consummate professionals. Chris even called several times to find out if I still loved the car. I just have to say, I love it more and more every day. It could only be better if it was Ooh La La Moulin Rouge in color! :) The pearl is pretty though. P.S. It was also our anniversary, so they put a bow on the car!

I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times. The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.

I received that my service was due. I did not purchase this vehicle from you; however, own another one in NY. I was pleased for this reminder. So, I am now a NEW member of your family. I am happy to have this vehicle on a pattern of regular maintenance. I am have just completed the Plan B and found 2 other repairs that I believe was necessary with the assistance of your Team. I am more than pleased with Joe and happy that finally the resolution came to pass that I was, in fact, assigned an Associate. This was a concern I wrote to this dealership after my last repair and unfortunately did not receive a reply. We are not moving forward. I have now experienced a CHECK ENGINE light again - have reached out to Joe and am returning the vehicle this upcoming Tuesday to you for a recheck and I am confident that you will resolve this issue to my satisfaction. My Overall Facilities waiting room rating reflects the sitting area - in general. But your Team is superior - - - the Personnel is what I believe makes customers return to you. Thanks so much. D

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

Have already bought and paid off two cars from there and plan on going back and getting another come tax season! They are super friendly, they work with you and don't hound you for the payments, and when I went to pay my last payment they waived all my late fees which I had a lot of I won't lie. I recommend them to everyone I know that's trying to buy a car but has crappy credit and such like me. Love this place

Great ride. Gave up my Lincoln for a caddie! Who does that? I do. So impressed! Older couple. We purchased basic. Has everything we need. Try it for yourself ;)

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

This car surpasses all my expectations. I couldn't be happier. I plan on this probably be our last car. There is absolutely no reason to try to improve on perfection.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Although I miss simple things, as a CD player, I really like the performance and interior upgrades. The XT5 is smooth, comfortable, and has the space wee need.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

I am 74 yrs. old and have owned many cars in my lifetime. All were General Motors from Oldsmobiles, Buicks, Pontiacs and Cadillacs. The ride comfort has gotten better and better. The styling has gotten sleeker and always have to take a second look. Most importantly is the confidence a driver has for the dependability in the name Cadillac.

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

this car is what we were looking for--the gas mileage the ride the looks it has it all, cadillac did wonders on this vehicle---well done

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

Jamie Weinberg was amazing. Between him and Denise I have never had such an easy flowing experience when buying a car. With that said, I haven't bought a car in eleven years. My anxiety was through the roof!!! Thank you Jamie and Denise for making me a happy customer. I will definitely recommend you to my friends and family.