Used Cadillac SUVs for sale near Algonquin, IL

pretty good service. always courteous and consistent.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I had a great experience working with Toni the salesman, he answered all of my questions. i bought a BMW x5 the other day, for a great price. there was a small ding that i notices afterwords (a very minor ding). He gave me bindis number (the service advisor) and they took care of it. Awesome dealership and I will be recommending to friends and family.

I sat and watched all the YouTube Videos I could find on the Lyriq. I decided on the 2024 Lyriq Luxury 2 because of the select features that It came with or I could add to the vehicle. With a personal check to place an order, I went to my favorite Dealership " Plaza Cadilac in Leesburg, FL. When I arrived to place my order I could see several Lyriq's lined up. The one main Item that I wanted was the 19.2 on-board charging system rather than the 11.5 system. My salesman scoured their inventory and found one with the equipment I wanted but not the color. He found a 2024 Lyriq Luxury 3 with a 19.2 charging system and a whole lot more. One of the main items this time around was the all-glass roof with the power shade. They brought up an all-white vehicle with a beautiful real leather interior and all the bells & whistles that Cadillac is known for. The car is a stunning showpiece in gleaming white paint and just enough chrome to make it stand out without being gaudy. A Vehicle that folks stop and look at in the Church parking lot, The Post Office, or the Grocery Store. At night the vehicle lights up the way around it as it glides along. When you see it, you know it's a Cadillac lyric.

Kept me informed of status of repair so I could decide if I wanted to wait for the repair. Customer waiting area always clean and comfortable. If the repair extends longer than I can wait, will provide.a ride home which is a great service. Always explains what is needed and what can wait until next service date so I can be prepared for future maintenance. This helps me keep my car in great shape and prevents major issues.

Owned for a year and love it. Beautiful style, quiet and comfortable. More luxury than sport. Feels creamy smooth driving and all controls. No issues yet.

Everyone in the dealership was nice and helpful. Big shout out to David and Johnny for having delivering great customer experience and drive out their lot happy

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Is Gytis was very big help, thank you. I really enjoyed the experience with Gytis, just all around awesome sales guy. Thank you.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

My Salesperson Mark Heffner handled my purchase of a 2019 Lexus RX 350. The car is beautiful. It was ready when I arrived, clean and exceptionally detailed. This dealership is first class and I highly recommend Mark for his knowledge and professionalism.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

great dealing with Eric W and Jaelyn getting my Kia Niro. cant wait to show it off to all my friends!

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

John Giuffre made the buying process stress free. I would recommend going here for your next car buying experience.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I had very good experience. Adam was very professional and easy/nice interact with. I bought car twice here, and each time had great experience, they have good selection to choose from. No pressure no hassle. We would reach out to Adam again for next car.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Don’t usually leave reviews, but thought they deserve one here! They listened to what I had to say and understood my goals in getting a car. Car was well priced in relation to the market. Will recommend to friends, zero buyer’s remorse.

Very nice and loaded with nice features. Extremely nice and great ride. Heated and Cooled seats and cup holders. Nice XM radio and nice gps and sunroof

Rafal helped me find the right car after I stopped by looking for an suv. A perfect Lexus for me and my budget

I really enjoy driving this vehicle it is a daily driver I had to modify the exhaust because a weld broke after someone else cut the resonators off thinking it was the cats I bet they felt great at the scrap yard but any way it just rolled over to 200k a few days ago it still performs great I put drilled and slotted rotors then put new cats and AutoZone bought pipe for duels it sounds obnoxious and angry I think the srx was held back and could have produced an excellent sport vehicle as for the brakes since the new rotors I havent had any issues still OEM calipers I was behind a vehicle that was on a cars but and it stopped suddenly the only thing I could do was stand on the breaks then I let off gassed hard as I swerved around the 2012 srx was still solid and reliable and I squeezed a camel through an eye hole it gave me a real rush of adrenaline and made me realize this car is just a wee bit more than I thought

I live in Barrington and there?s a Cadillac dealer downtown. My service and experience at Motorwerks in Barrington has been disappointing so I Travel to Napleton Cadillac in Libertyville. The drive is worth the service

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

Purchased a 2014 Cadillac ATS from Ryan. I got a grate deal and would recommend them to everyone.

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.