Used Cadillac cars for sale near Zephyrhills West, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Great dealership all the staff were very friendly and very professional will definitely do business again.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

The service, attention, and sale went so smoothly and pleasantly. Gabby Pinto made the car purchase transaction a breeze and really ensured our satisfaction throughout the process. I whole heartedly recommend her and the dealership.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Went to test drive a new vehicle they had in stock - we had researched the features we want and this one was a close match. Made an appointment the day before. The salesperson reached out soon after I made the appointment. He greeted us when we arrived at the dealership the next afternoon and right away went for the test drive. Liked the vehicle but noted that it was missing a couple features we really wanted. However, the salesperson was very good, he did not push but indicated that he would be able to offer a good deal if we would consider the vehicle despite it missing a couple features. We said let?s see the numbers. He came back with a decent offer. I countered and that was accepted - just one round of back and forth. Only thing we could not agree on is the trade-in, so we took it off the table and completed the paperwork in the next hour or so. Everything was handled very professionally and without any outward sales pressure. Only underwhelming part is the vehicle delivery experience compared to my recent experiences with two BMW and Mini deliveries. The salesperson drove the vehicle to the front and handed me the key. Felt like he was ready to call it a day.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great, honest, easy to work with seller. Micheal was our salesperson and he's a great guy provided all the information needed, navigator was shipped to Arizona with spotless condition.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

A welcoming environment and friendly, respectful and professional treatment is what I experienced on my first visit to Westshore Honda, located at 2522 N Dale Mabry Hwy, where I was impressed by the salesman Jeremy Rodriguez whose treatment went beyond the simple negotiation for the sale of a car, being kind, patient and attentive to my requirements and questions but also helped me solve a problem with the battery in the service department, where by the way I was also treated with courtesy and respect, achieving that the negotiation was to my complete satisfaction. Impossible to say less about the financial manager Mr. Jonathan Martinez whose role in the successful acquisition of the Honda Accord was decisive. His patience and versatility in finding solutions leave no doubt about his experience in good customer service achieving the financing of the car within the framework of my expectations. He is a great person to deal with. I am very happy with the acquisition and the treatment received by both and, in general, with all the staff and managers of this dealership. I highly recommend the aforementioned gentlemen and this dealership to those who like good treatment and a pleasant experience in the always stressful task of buying a car.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

My mustang was having a running problem. I called in and Got Seth who was very helpful with all my questions, the process of how and what would be completed along with time frame. Seth even offered to help with extended warranty company as well. So start to finish Seth was ontop of everything

MJ & Scott King are top tier service advisors! They always goes above and beyond to exceed my expectations and ensures all of my questions are answered. I’m extremely satisfied with his service and will continue coming back as long as he’s here. Thank you!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Thanks to Carlos we were able to purchase a certified used Sonata and also received a fair trade in on our old car. This is only the 2nd time I've traded in a vehicle in my long life.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Lawrence was fantastic in providing the information we requested. He even sent a walk around video showing th features of the vehicle. Sadly we have found a vehicle closer to our home staw !

I saw a vehicle on Carfax that I was interested in and made an appointment to check it out. Kent did a great job of showing me the vehicle and worked with me to a deal that fit my budget. I returned several days later to pick up the vehicle and Kent wasn't in, but Jose stepped up to help complete the deal and made sure I got the truck and went over all the details of the truck's operation. I had a very good experience. John K

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Jason heard proved to be veery knowledgeable and professional.no pressure and a delightful experience..very happy with my maxima!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I was recommended by a coworker. The process was smooth. They gave me the same deal as my coworker. An outstanding experience. Highly recommend Jacobs Mitsubishi in Wesley Chapel

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Bought A 2015 Mini Cooper from John at Lee Auto Group and he went over and above to take care of me He noticed a small noise and replaced the accessory belt. there was also a problem with charging and had it repaired by the qualified and professional mechanics by staying late and in no time had it repaired. I live near Ocala and he even offered to drive me home if I needed it and called to make sure I arrived safe can't expressed the service I got from this amazing company I would absolutely recommend them to anyone. Again John Thank You ,Richard

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

I give them a 5 star rating for being upfront and honest on their pricing . There online prices include many rebates I don’t qualify for and rather than have me drive an hour just to find out we weren’t in my targeted price range and waste my time they were honest. They were also quick to respond to my inquiries.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Bought My first car today and the employees we're amazing very polite and helpful. Sometimes buying a car can be stressful but I really enjoy myself and couldn't be happier.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Cadillac Lakeland made my car buying experience a breeze. From the friendly sales rep, Victor, to the courteous finance staff, I received exceptional service. That said, I’ll purchase all my future cars from Cadillac Lakeland.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I had an amazing experience working with Gary and Jorge when purchasing my new F-150. They went above and beyond to make sure I got the best deal possible and took the time to answer all of my questions. The entire process was smooth, stress-free, and professional from start to finish. I truly appreciate their honesty, patience, and dedication to helping me find the perfect truck. I highly recommend them to anyone looking for a new vehicle!

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

I recently had an outstanding experience at the Ferman Mazda dealership of Brandon and wanted to highlight the exceptional service I received. Katisha, my sales representative, was incredibly knowledgeable and patient throughout the entire process. She took the time to understand my needs and helped me find the perfect vehicle. Kenneth L., the financial manager, was equally impressive. He made the financing process straightforward and transparent, ensuring I understood all my options. His professionalism and willingness to answer my questions made me feel confident in my choices. The overall management of the dealership was apparent, even though I didn’t catch the manager's name. The team worked seamlessly together, creating a welcoming atmosphere that made my car-buying experience enjoyable. I highly recommend this Ferman Mazda dealership of Brandon to anyone in the market for a new vehicle. Thank you, Katisha and Kenneth, for your exceptional service!

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.