Victoria and Hanny were very professional....No hard sales...Very nice dealership as far as the show room..Service Department is also very helpful...I would continue to use this dealership in the future.
Nick was wonderful. Very knowledgeable and very fast. He got us in an out without the prolonged negotiations. We were very happy with the car we got and the deal that went with it. I would/ recommend Nick to everyone i know
Nick is a great to work with. We met with him in September and couldn???t afford the payment of the Suburban we ideally wanted. We began looking into the best rate we could get through a credit union. Before you know it, Black Friday came around and 0% interest was offer on the 2018 suburban. (Can???t beat that rate!) I researched local dealerships inventory and felt so pressured over the phone to make a purchase on a vehicle we really did not want. I figured; we could not find the exact vehicle we wanted in a local dealership, I was going to call the person that already spent so much time with us, and was so patient, to see if he was able to locate a vehicle for us. I spoke to Nick and within one day he had our suburban waiting for us at Mark Christopher. In fact, he personally picked it up himself. Not too many sales people would take the time to do this. Thanks again for finding us our perfect family vehicle Nick.
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
I went shopping for a vehicle this week and was met by Cruz my salesman. In all the years of buying cars, I definitely have to say Cruz was the best. What a great young man. He was extremely professional and highly competent in his job. He was not pushy very respectful and knowledgeable about vehicles. He made the experoence very enjoyable...great salesman and person. The entire staff from the manager, finance everyone was very professional. Matt prepped my vehicle after I bought it and did an outstanding job. He also was a true professional. You can definitely be proud of your staff because they earned my business. Your dealership is top. Thank you very much and I am enjoying my vehicle!
I want to thank everyone at M.K. Smith Chevy for making my car buying experience easy & pleasant. I want to especially thank Stacie Vandermate for her professionalism. She went above & beyond to make sure the entire process was fast & easy. Thank you Stacie! I recommend that everyone please check out M.K. Smiths's inventory & great prices. Thank you M.K. Smith Chevy for your excellent service!
by central valley guy from central valley area, Ca.
August 4, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
Alexander and the staff at Riverside Chevrolet made my truck buying experience so easy and fast!! They even paid off my old car in full!!! Most dealers only offered me 1/2 of what they paid for my trade in! They helped me get a much lower interest rate on my new truck even though my credit is less
Everyone is friendly and helpful good experience and great customer service will recommend to friends and family and colleagues will return for more thank you
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