Out of state car buyer
August 10, 2016
Been looking for a BMW M6 for several months; found the right one, with the right color at a fair price for mileage and year, at Luxury Sports & Imports. Spoke with Kathy over the phone and Angie checked my credit. Discussed the car in depth to the point of my paying a deposit a few days later. A week later, I flew into St. Louis, taxi'd to Luxury Sports and test drove the car, finished the purchase and drove it off the lot. Matt Mercer spent a great deal of time with me at the dealership and with the car, and Angie was fantastic in person as well (Kathy was away that day). Everyone I spoke with there was fantastic. Before traveling out there, I mentioned my greatest concern was that the convertible top had to work flawlessly -- when I first inquired, it didn't. They had it fixed at a local BMW dealer, confirmed it as such, and I purchased the car at the previously-agreed upon price. I've since found 2 flaws that I'll fix sooner or later -- one of the front vents doesn't always work, and the rear cup holder must be replaced -- however, this car was bought as is and I'm extremely pleased with it. They even had it ready with a full tank of gas when I arrived at the dealer so I could get on the road for my 8 hour drive home. Most people wouldn't agree to purchase a vehicle from 3 states away and then fly in and drive it off the lot, but my experience was exceptional from "Hello" all the way through. I even required some direction from Matt after I'd traveled about 100 miles from the dealer, and he was ready to meet me on the road -- however, we solved it over the phone (a technical problem created by my own ignorance). Can't say enough about this group; I would buy from them again.