I was completely impressed by Seth (sales consultant) and Jonathan (finance manager) during our car buying experience at RTGT!! We're from the Spokane area and were a little leary about purchasing from a distance, but Seth and the team made the whole experience so smooth! Seth even went out of his way to pick us up and bring us to RTGT. They were easy to work with, talk to, and they really rolled out the red carpet for us (we purchased a pre-owned SUV).
Our best ever vehicle purchasing experience, no contest!!
I called Evan Bolton from out of state for info on a car & he was very helpful & invited me to come test drive the vehicle. I drove down from Washington and fell in love with this gem of a car! After driving back home to ponder this purchase, I called back the next day to seal the deal. When we arrived to pick up the car, Evan had it waiting in front of this PRISTINE dealership, all detailed and ready to go! He took the time to show me every feature of my new sports car and asked if there was anything else I needed him to show me. He was thorough, patient and extremely professional in acquainting me with my new car. The sales manager, Michael, was very pleasant and helpful in making us feel comfortable and confident in his dealership as well as feeling welcomed.
The process of paperwork was honestly the smoothest and easiest I've ever encountered, thanks to the expertise and easy going & fun natured Steve Wintermantel. What a great guy! He's an expert at his job and going through this process felt as comfortable as having a drink with a good friend.
I appreciated all of the personal attention and respect we received during this pleasant transaction. Thank you for the extra water as it was an 85 degree afternoon, convertible top down, heavy traffic for the first hour of our four hour plus ride home. I'm REALLY LOVING MY NEW BOXSTER and thank everyone at Ron Tonkin Gran Turismo for this outstanding experience!!!
I filled out an online lead form about a car I was interested in buying. The call was returned to me within an hour. Big Dan talked me into stopping down to take it for a test drive. It was an hour away from my house but worth the trip. The price was fair and it felt very professional and legitimate to work with these folks. They have great quality cars to choose from. For the most part they are dent free, well taken care of, desirable pre-owned cars. After a brief test drive, it was a no-brainer that I should purchase this car for my wife.
The finance process was so quick and simple. We were done with papers in about 15 minutes. The total experience was not even an hour. The even better wow experience was that we were snowed in for two days following the purchase of the car but they delivered it to our doorstep anyway.
From the the first phone call to the last text to follow up on my overall satisfaction, the experience was outstanding. There are not enough stars on this app to give you the full perspective on how top-notch this buying process was.
Now we are two days into owning this car and my wife is totally impressed that a used car could be that solid, drive so tight, and feel like a new car even though it has 90,000 miles on it. It is a 2011 mini Cooper that we bought. It is almost flawless for a car of that age and mileage.
John in finance was so helpful and responsive. He got a rate established for my wife that was beyond what we could've asked for based on her poor credit history. We wound up opting in for the extended warranty, after all it is a used BMW product.
The selection of cars, motorcycles, and other toys made it seem like a car Disney World/hidden gem out there in Albany. I've never been to that area before but I had a great trip and it's worth the drive from the Portland area.
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Salesman was great to work with. Bought a newer truck. Thanks
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