My wife and I had been looking for a Fiat 124 but couldn't find one locally. I found a car at Buckeye online but wasn't expecting it to be easy. I couldn't have been more wrong. I worked with John Crosswhite and he was great. He was upfront with the price, which was great, and was very easy to work with everything was done by internet or mail. I had to fly to Ohio to get the car and he ended up meeting me by the airport with the car which saved me a few hours and got me home before the remnants of hurricane Michael came through Virginia. John is the first person I will call when I look for my next car.
John was my sales man and he was awesome! Greeted me as soon as I walked in the door. Took me on the test drive and knew the vehicle well and was super kind and optimistic about the entire process. I came here to look at a vehicle to see my options and left with a new ride.
With out getting into too much detail, I simply wanted to acknowledge Scott who runs the service department. I was having an issue with a CD player I had bought the year before and was initially told I needed to buy a new one. Scott jumped in and was able to get the CD player fixed for much less than my original option of buying a new one. This act of kindness and dedication to his customers was very much appreciated by me. Having an employee who looks out for the customer and cares about their experience is a huge asset. Thank you Scott.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
Easy scheduling, fast service and friendly staff. I bought my new car from here 4 months ago and they called several times to follow up to make sure everything was ok and help answer any questions I had with the new features on my new car. Very different from other dealerships I purchased cars from that you typically never hear from again once you sign the paperwork and write the check. Brothers Chevrolet really does care about your satisfaction. Great people!
Convenient, accommodating with scheduling. Follow up with the Tech would have sealed the morning. Cut back on required number of words in the remarks. Getting a good evaluation requires spontaneous input not given in length just to satisfy a form.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Worked with David Bowditch, excellent, very knowledgeable & easy to work with, highly recommend him. David worked well and explained everything to me. I would recommend him & this dealership to anyone.
Great speedy service. All employees were pleasant and helpful. Have had dealings with Tester Ford for many years and have never been disappointed. Will visit Tester Ford when I need to lease another vehicle.
Fredericktown Chevrolet did everything that they could possibly do to get me the best deal, they went above and beyond and did a great job helping me understand every thing as well. Great experience! You can tell they care about their customers by the effort they put in.
Just bought our third vehicle from Jon Conley. We waited for him to come back from vacation rather than see another salesman and it was worth the wait. He AGAIN nailed it. Kept us within our budget and found what we wanted. As the two times before he was an absolute pleasure to work with. I’ll never shop anywhere else for a vehicle. Thanks AGAIN Jon and Serpentini for meeting our every need. You guys rock!!!
Based on Jim Jarvis??? other reviews, I called to get additional information about a used truck. He confirmed it was still available and also emailed me some additional details. I told him I???d like to come see the truck but it would be the next day. He said he was going to be off but he referred me to Seth Poland. The truck was as described and the buying process was quick and easy. No high pressure by the sales or finance areas. I highly recommend Jim, Seth and Mike Fawcett. I was able to purchase a high quality used truck at a great price. It was definitely worth the hour and a half drive!
My nightmare is over thanks to Ray Hawks & the staff at serpintini orrville. Great all around service. They have a life long customer now. Thanks guys!
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