For a first time buyer I had a excellent experience at Hendricks l, they helped me get in my new 2019 Ram 1500, everybody was helpful from walking in at the dealership to signing the papers to close the deal I would defiantly recommend this to everybody I know.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
I had been looking for a good quality truck for awhile so I went and checked out Susan Schein, my sales rep Vicki Edwards was awesome and did her best to get me financed and driving a truck I never thought I would own. This is I a great place to look if you're interested in finding a new vehicle.
Great management team and Kim in finance was more than courteous. My salesman, Roger, could not seem to follow through on keeping his word. He was to follow up with me again on 1 last issue. Of course I haven't heard from him since.
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