MY FAMILY AND I WAS HEADED TO CARYLE LAKE ON SATURDAY JULY 29 WHEN MY TRUCK OVERHEATED AND WE WERE ABLE TO EXIT THE TRENTON IL EXIT AND WHAT DO YOU KNOW THERE WAS A CHEV DEALER. THE SERVICE DEPARTMENT WAS QUICK TO RESPOND TO OUR SITUATION AND QUICKLY AS POSSIBLE TOOK A LOOK AT MY TRUCK. THEY WERE ABLE TO RECOGNIZE THE PROBLEM WHICH ENDED UP BEING MY FAULT BECAUSE WHEN IHAD CHECKED THE WATER LEVEL ON THE TRUCK BEFORE I LEFT HOME I DID NOT TIGHTEN THE RADIATOR CAP CORRECTLY!!! THE SERVICE DEPT WAS GREAT ESPECIALLY THE PERSON WHO LOOKED AT THE TRUCK AND I'M SORRY I FORGOT HIS NAME AND WE COME TO DECIDE THAT I HAD MESSED UP.. MY FAMILY WAS TREATED GREAT IN THE WAITING AREA OF THE DEALERSHIP.. THEY GOT US ON OUR WAY IN ABOUT HOUR AND A HALF..THANKS AGAIN FOUR YOUR KINDNESS AND I WOULD RECOMMEND THIS DEALERSHIP IN EVERY WAY!!!
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
by Fun with the grandkids!! from Birmingham, AL
December 20, 2018
I love Chevrolet always owned one. Equinox is the car I own. I love it! Not to high off ground . Good gas mileage. Roomy interior. Would recommend this especially if you have grand kids. You also have roomy trunk space.
Chris was easy to deal with and very professional. Nice clean facilities. Would do business with them again.
Very nice SUV
by Lori from Kissimmee, Fl
December 28, 2018
The Equinox was one of my favorite cars. Its a mid size SUV. It looked really nice, I got compliments on it. It was fun to drive. It had good pick up. It was very reliable and comfortable to drive. I liked the SUV and sitting up higher to see the road and other cars well.
Friendly staff. You are always met with a friendly greeting. Service department staff is always ready to help any one. They try to get your service completed on time. Great place!
Chevrolet Equinox is one of the Best
by Jennifer C from Murfreesboro, TN
December 31, 2018
Our Chevy Equinox has been an exceptional vehicle for our family for the past three years. It is wonderful for traveling providing comfortable space for the driver and passengers as well as providing a good amount of storage. We have been very pleased with out Chevy Equinox.
Had a wonderful experience, when i thought it was going to be very stressful.
Robin Ratajczyk was great! Everyone was helpful and friendly. Would definitely buy from them again!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I needed an affordable, new vehicle with a monthly payment under $350. I wanted to trade in my previous vehicle however, I was not offered nearly enough at several other dealerships. I contacted Jack Schmitt Chevrolet in O'Fallon Illinois and spoke with Christine. I live over an hour away from the dealership so I was a little hesitant on driving all the way there for nothing. But Christine made the drive worthwhile with a genuinely, friendly attitude. She was very helpful and went above my expectations to help me get into the vehicle I wanted. Christine was able to get the price of the vehicle where I needed it and offered me more than any other dealership for my trade in vehicle. I am very happy with my buying experience and definitely recommend Jack Schmitt to anyone looking to purchase a new vehicle.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Andy was OUTSTANDING! When I arrived the cars I wanted to test drive were already started and waiting for me. My mother also complimented Andy for his professionalism and fun spirit. The facility was clean, and just like home with an assortment of snacks and beverages while you wait. All of my needs were met on my purchase and Andy has surely earned my next car purchase (already!).
It's a Chevy...Need I say more?
by Ni-Ni from Fitchburg, MA
December 27, 2018
Wonderful!! I love everything about it, from the body style to the color to the smooth ride to the bells and whistles. I made a great choice. I'm very happy. Even though I have not owned this vehicle for long, I am a big fan of Chevrolet.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
The salesman was completely honest and easy to work with. I was able to close the deal in a short amount of time and be back on the road.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
I can rely on Weber to be fair and flexible. I've bought at least 4 vehicles from them and have been very satisfied every time.. Recommend working with Matt Yarbrough.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
I was shopping for a 2018 Chevy Malibu , my salesperson was Chris Kavadas was very nice and made my car buying experience easy and smooth. He was very good at explaining everything I needed to know about the. My dad and I very pleased with the whole experience.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
I initially started my purchase on-line, the receptionist and the salesman were very prompt at establishing telephone confirmation of scheduled appointment. Upon arrival Chris the salesman was very friendly and knowledgeable. The whole process was great.
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
Second vehicle purchased here. BJ braved the elements and got us into several vehicles before we made our decision . Great experience woking with with him. Zach in finance was a pleasure to work with and went above and beyond for us. Good job all the way around.
Would never buy this car again and my family is a
by Haleyway from Dandridge Tennessee
December 17, 2018
Would not recommend this suv to any one because piston rings and crank shaft have to be replaced after two years.the dealership takes no blame and said they knew about the problem
What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
Best car I’ve owned
by Wanderer13 from St Cloud, MN
January 3, 2019
I love this car! Lots of cargo space, leg room in back is great, handles excellent, drives like a dream. Love the Bluetooth option, navigation is a cool feature!
The service department was very competent. Bob could not find the problem but he kept using all resources given to him...finally found it. Manufacturing error (?).
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
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