I was not looking forward to buying a car because it is always a tedious process. But to my surprise this experience was the complete opposite. The staff was friendly, patient, and knowledgeable. They answered all of my questions and was very helpful with the process.
2015 CHEVROLET SILVERADO LTZ DURAMAX 2500HD
by Julcorb from Midway, UT
March 16, 2017
It is an excellent truck. The interior color and design is absolutely gorgeous. I really like the blue granite metallic exterior color. The slow motion tailgate is really nice. The gas mileage has been around 19-20 which is pretty good for a full-size truck.
I worked with Maria Guzman, and her services were amazing . It was a bit of a wait but it was definitely worth it. THOMAS was the gentle that begin to help me with my sale and he was awesome as well .. I have had previous experiences with car dealers and it was horrible. I can honestly say this was the best car buying experience by far
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Great cargo van for all trades
by Chris F. from northfield
December 26, 2018
This van replaces one that I had from 2006. It is updated for the times but it is familiar and stayed the same which is good for a tradesman. It has the same classic styling and is tried and true. Spacious and roomy in the cab and the cargo area. Hauls a lot of weight. Drives smooth and is a pleasure to drive for work all day, every day. Looking for a van, this is a classic truck with new model years.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
Most spacious vehicle I have ever owned.
by Zebco from Central City, NE
March 30, 2018
This vehicle fits our large family perfectly. Its has a ton of room, and a lot of options. I would highly recommend this size of vehicle to any large family!
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Worth the 1050 mile drive to make a trade and buy from them
by bigdelta from DealerRater.com
December 4, 2018
After searching all the dealer in my area concerning trading my C7 and purchasing the Cruze diesel,I contacted Criswell 1050 miles away. They beat all the dealers in my state by over $1000. Well worth to 1050 mile drive each way to make the deal. My salesman,Anthony Vattuone,made the experience seamless and could not have been more accommodating. I have recommended him AND the dealership on forums for anyone make a trade or buying outright. I had the best buying experience in decades with them and I will do so again.
Chevy Bolt: Excellent customer service and a good price
by MacDonalds from DealerRater.com
November 28, 2018
This was our first time buying a car from Criswell Chevrolet. We came solely to evaluate the Bolt and the last thing we wanted or needed was a ???Salesman???. Anthony was just the kind of help we needed. He listened to us and helped us do what we needed to do. Anthony is very knowledgeable. We decided that the Bolt was just what we wanted after Anthony patiently answered all our questions.
My parents have purchased a few vehicles from Criswell in Gaithersburg. This was my first experience with them and I was very impressed. Troy and Dan were a pleasure to deal with. Very professional, knowledgeable and informative. I was in and out with a new truck in just under 2 hours. Highly Recommended.
Pleeeeaaase! Make CHEVY EXPRESS HIGH ROOF and SQUARE!
The Dodge Sprinter cost is twice as much of the Express. Engineers, wake up! Make an affordable tall cargo van with optional diesel and 6 cylinder engines! Express body shape is outdated and was not changed for more then 20 years! Are you not bored with the same shape? Behind the shelves space is wasted because of round walls. I need affordable full size high roof cargo van!
Frozen-In-time Express cargo van.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
Runs like a van, does what I need
by btrocket from napa, ca
December 16, 2018
Looking for MPG went for the V6, I know it isn't a race car but some more umf would be good, haven't tried towing yet.
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
I needed an oil change and asked to have my brakes checked. It was found that I needed front brakes and another repair. I had been hearing noises and they found out the reason. Thank you for calling me with the added charge before doing the work and doing the work in one day.
Reliable, well designed work vehicle
by Daniel from Rochester Hills
July 31, 2018
This is the second Chevy van I have owned totaling 13 years of use as a work vehicle. It has preformed well across the board including driving in all conditions.
Great customer service Pablo was very professional and delivered great customer service. Great communication and went out of his way to make the transaction easy.
Greatest vehicle i've ever owned
by Delivery Driver from Baltimore, MD
January 2, 2012
I have put almost 500,000 miles on my truck (4.8 liter engine) without much work at all. The transmission and engine are both original without being rebuilt. A lot of this was while being loaded to capacity. I could not recommend this more as a work truck.
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
Great power and gas mileage for size
by Derek from North Carolina
August 7, 2017
This vehicle has the six liter V8 6 Speed automatic transmission has great power and get up and go as well as great gas mileage averaging about 15.4 on the highway which you can't complain for 12 passenger van. Past finding several interior flaws that shouldn't cost to much to fix just a little aggravating and partially dry rotted tires that were shinned over at the lot to where I didn't notice them more aggravating everything else seems to be great on it and running and doing fine. Meets our needs for a family of 8 was still room in the back to haul extra stuff.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
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