We needed to replace our 2014 Forester that was hit and totaled just before the 2019 Foresters were arriving in showrooms. Checked the Internet and only two dealerships within 200 miles had the color and trim level we wanted on order. The local Cincinnati dealer we had visited must have figured they had us over a barrel and quoted an Eprice that was the same as the MSRP. Phoned Joe at Royal Subaru on the Eastside in Bloomington IN to see what they wanted for the Forester they had on order. He asked what we thought would be a reasonable price and said he thought he could meet our offer but would have to check with his manager who happened to be sitting next to him--didn't even put us on hold--just covered the phone and got the okay. The entire negotiation took less than 3 minutes and saved us over $3,000. The hardest part was waiting two weeks for the first of the 19's to arrive. Joe also spent nearly an hour on a chilly day without a coat showing us how to work all the bells and whistles on our new and improved Forester when we picked it up. An exceptional experience from start to finish.
I have visited the store on several occasions, you can count on quality work with out a run around. I have had simple to major repairs completed without a hitch. Stacy always knowledgeable and honest about time required and cost of service.
We've been looking for weeks for an inexpensive used car. Everyplace we went had cars that were not safe to Drive!! Valley Motors had a wide selection of inexpensive cars. They were friendly, easy to work with and we got at a car.
I'm sure we'll be back!
Shopping for vehicle to purchase for our kids. The salesman never rushed us as we tried several vehicles on the lot. Large selection all with good mileage. After 3 hours of driving vehicles, we selected one for a cash sale. The salesman offered us a nice discount for CASH.
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