very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession.
this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
The sales & service department staff are amazing! They go out of their way to find the best deals for their customers and take care of them through every step. I will only buy & service from them!!!
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
Went in looking for a used Tucson and ended up in a lease for less money Justin Stevenson and Bryant where amazing to work with and exceeded my expectations. These guys work hard to earn your business with no song and dance or empty promises.
Best car for the people who like to buy sedan cars
by Aman from Fort st john , British columbia
January 7, 2019
This car have all the features for whose people are looking for. This car is so comfortable no matter hows the weather. we can start our car from One cornor to another cornor of the world.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
From being greeted at the drive in writeup , getting written up & speaking with the advisor , talking with the service director ,Steve , and paying the bill everyone was polite ,professional & friendly - service was excellent on my car Thank you
THE MOST REIABLE CAR I EVER HAD
by BUBA 11 from Bolingbrook
December 29, 2018
THIS MEETS ALL MY NEEDS THE LEG ROOM ANDSPACE I NEED ,IWOULD LIKE TO GET A NEW IMPALA LTZ .SOMEDAYTO CONTINUE INJOY ING THE COMFORT
We have purchased MANY cars over the years at a certain dealership in Agawam, but, this was our FIRST experience at Balise Chevy Buick GMC on Hall of Fame Ave. in Springfield, MA. Gary was extremely knowledgeable and friendly. He helped us find a dependable car with a payment we could afford. We could tell that he loved his job! We were also impressed with the Sales Manager, Mike Spanilo. He chatted with us a few times (always with a smile ). We saw Mike interacting with all the other the employees and it was apparent that he was liked by all. HONESTLY, Gary made this the EASIEST and BEST experience we have had at a dealership... We will definitely be back!
by OR from ELIZABETH
August 22, 2018
Fully equipped for a 2016 used car runs great black interior has OnStar Bluetooth leather seats automatic seats window locks car alarm tint windows air bags
It was time to trade in our 2008 Ford Edge, so we went online shopping. We saw a car that caught our eye and decided to stop in and check out Thrifty, based on a friends recent experience. The car we originally wanted to see had already sold, so we strolled the lot with Mike to see what was available. We looked at a Ford Explorer then a Jeep Grand Cherokee. Very easy going, no pressure whatsoever. We fell in love with the Jeep and purchased the same day! So easy and customer friendly. Easily the best buying experience we've ever had!! Kudos to Mike & Bruce for making this an easy, wonderful purchase!!
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
They were awesome is their support, and knowledge of all of their merchandise. They made me feel part of a family. I would definitely suggest you check them out!!!!!
Worst GM model I have ever ftivin.
by Ranting Citizen from Olympia, Washington
December 1, 2018
We rented one for a month while our car was in a body shop. It was nearly impossible to assess position on the road or in a parking lot out the rear window or using the side mirrors. Entering or exiting the drivers seat without banging the head is nearly impossible. I've owned three chevys, two Buicks and one Oldsmobiles. This model isn't worth owning.
My old car literally bit it on a Sunday. By Thursday I was driving a QUALITY car. Bruce & Mike listened to my needs and I currently have an Awesome Car!! I will return & recommend to all my family & friends!
Most reliable car I've owned
by D.Smith from Chicago, IL
November 28, 2018
This car meets all my needs. For a tall guy I have plenty of leg room and room in the back for my kids to sit comfortably. Rides great!
I had seen the car I bought online and decided to go look at it. When I got there they were very friendly. I asked to take the car for a test ride and was happily sent on my way after a quick explanation how to start the car. When I got back Dave O’neil Was friendly and amazing when I said I wanted to buy the car. They guided me through the paper work and made my descision to go there the right one. They were professional and would recommend anyone go there to get a vehicle
Could make someone a great buy
by T.A.N from Southaven, MS
November 18, 2018
This car had a ton of room front and back. It was also very good on gas and had a boatload of features.... the trunk was gigantic.
United Auto is definetly a place to go if you are looking to buy a used car! They are super helpful and make the buying a car process super easy. They have a bunch of different banks that they go through that will get you approved for a loan even if you’re a first time buyer. They put a lot of effort in to let you know about the car you’re buying and even let you know what repairs they did to the car while having it. I just bought my first car here and they were absolutely amazing in helping me through the process and after the banks approved me it took minimal time to complete all the paperwork at the dealership. Jim is very thorough with any questions you ask and will help you with anything you need! This place is awesome and everyone there is super helpful and friendly!!
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I want to thank Jason for a great customer service . I loved my truck Jason was very helpful have no problems with it . I recommend people to go here same day they will make things happen if they did for me they will for u .
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Badcar from Morganton NC
July 26, 2018
I thought I got a good car but boy was I wrong. Hadn’t had it a year and a valve blow in it .oil shot out all over the top of motor and the oil was blowing out the back of car no light or nothing until after it happen. Then they tell me it was the o2 sensor and that they didn’t know why it did that what a joke . chevrolet doesn’t stand good for their cars anymore . they didn’t charge me for the Valve but they did for the sensor. I don’t think they should of charge me anything because of what happen. Chevrolet need to stand good for their car instead of stabbing their customers in the back
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
by El Conguero from Piscataway, NJ
December 11, 2018
Car is a dream on long trips. Quiet ride but yet not mushy like most big cars. You have full command of the big machine. GM did their homework on this vehicle.
We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
Very Reliable and stylish
by Blackpearl from Carbondale, IL
December 20, 2018
I love my new car! Georgia from Auffenberg Carbondale was awesome in assisting me with my purchase. I originally was looking for a truck but when I arrived I was informed that it had already sold. The car was my 2nd choice and I really wasn’t happy about it. Georgia assured me I was getting a better deal and proceeded to show me all the bells and whistles. By the time the test drive was over I had fell in love with the car. Couldn’t of had a better experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.