Used Chevrolet for Sale in West Springfield, MA

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

I loved this car. Had to upgrade due to a growing family, but for 1-2 children this car was great. It had plenty of room for kids seats and my 6’7 husband. Plus room in the trunk for a large stroller. It was great on gas mileage. I miss this car a lot.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

Traded in suv and needed decent trunk with good lines and comfortable ride. Got it. Very sharp,decent ride,superexterior finish and shine,ok mpg intown, great on long trips

We had the most amazing car buying process ever! We dealt with Mike Easton and he made us feel like family! The process was so smooth from start to finish that I kept waiting for something to go wrong or some sort of catch...but there wasn't! I'm still in shock of how easy everything was. He has made clients for life!

Great car for a daily commute. Plenty of interior features. Comfortable. Sporty. Great visibility when driving. Surprisingly large trunk. Low maintenance costs. Wife and I both love it.

Excellent them make you feel right at home and that they are taking care of your vehicle like it was thier own

From the outside the vehicle is very appealing and also very comfortable from the inside. But upon driving it for any longer than a week you’ll come to find that the power steering in these vehicles is shotty to say the least. The vehicle has under 100000 miles on it and is already harder to turn than a vehicle with no power steering at all. My 95 s10 with 200000 miles plus on it has better power steering than this thing.

Excellent experience with Pat's Auto ! I purchased a like new condition 07 Mustang GT, traded in an older model Mustang GT for it. After an extensive search for a late model automatic Mustang GT for my wife and I to both enjoy I found this car while searching the web. I left a message inquiring about this car and the owner Phil contacted me the next morning to answer all my questions and invited me to take the car for a test drive that morning. As my Mustang was not registered, he drove 60 miles that day to my home to appraise my car. We worked out a very fair deal for both my trade and the new car. Phil was extremely accommodating as I live over an hour away from his dealership and met me after hours in order to deliver the car to me. I was actually shocked a small dealer would do this which was greatly appreciated. You will not find this level of service with a large/corporate dealer. His assistant Elaine was also great to work and helped with all the paper work and getting the car registered. For not being close to his dealership, the small fee they charge for all the running around with the registry and insurance company was priceless. My new car needed minor warranty work which was taken care of right away. Phil is extremely honest and stands by his cars. He has a great selection of cars, especially high quality sports cars and specialty cars. I would highly recommend his dealership and if you are looking for a particular car, this guy will find it. He's extremely particular with what he buys, so easy to work with and zero pressure. I can't thank him and his small staff for everything they did to make this one of the best car buying experiences I have had to date. I look forward to doing additional business with him in the future. Thanks again to Phil and his staff for everything!!! My wife and I love our new Mustang !!!!

I love this car, its very confortable, its drives very smooth and the space inside is amazing I bought it almost new from the dealer with 2000 miles!!

The sales & service department staff are amazing! They go out of their way to find the best deals for their customers and take care of them through every step. I will only buy & service from them!!!

So far it has driven well and feels good. The mileage wasn't awful for the year it is. I've never owned a Chevy so I'm hoping there aren't many major issues.

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

I owned a 2009 malibu for quite a few year, bought used, never had to have any work done beyond normal wear. The most reliable vehicle that I ever owned. The 3.5 V6 is very peppy for a sedan, and the gas mileage is reasonable.

Dave had the car I had been looking for. We spoke about the car, he offered his thoughts on a few others he had on the lot. I test drove the car and after talking with Dave, was confident in my purchase. Will shop there again when I need another used car for the next kid. Thanks Dave.

This car met all my needs. A really good daily driver. I’m so grateful for this Chevrolet Cobalt. My mother and I have both driven this car. Recommend to every body.

My wife purchased a 2018 Chevy Traverse a little over a month ago - Jason was really friendly and outgoing, and super easy to deal with. Definitely didn't feel the usual pressure you get from a car dealer. I would recommend Jason to anyone looking to purchase. I gave a 4/5 on the price because they're website lists a different price than is actually charged - the website price should only include incentives that everyone would qualify for. Overall, great experience!

I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?

I just bought my 4th vehicle from these folks, and my most recent purchase was a GMC Sierra SLE Z71. Plain and simple, every aspect of this purchase was 'painless and grief free'. They did not attempt to rush, pressure, or sway my thoughts, and everything was explained pretty well. It probably helps that I have knowledge about vehicles, and that I went in to their establishment knowing exactly what I wanted, but these guys still could have tried to be unproffesional and greedy, but that was NOT the case! I needed very specific numbers met, and they helped make the numbers work for the truck that I wanted, and not offer me a truck that would fit my numbers! I know we all have different experiences with things such as buying a vehicle, but hey, like I already mentioned, this is my 4th vehicle from them .....

this car is perfect for traveling and to drive around with your family. very comfortable and is very spacious. this car meets all the requirements if looking for a nice and stylish family car.

what a wonderful experience buying this new (used)car, from walking in the door and meeting Jay who brought me to Bob who sat with me, asked a few questions and then showed me the car of my dreams. After driving the car, I knew I wanted it and I think Bob recognized just how impressed I was with the car, we sat and talked price , finished the sale and Bob spent a lot of time explaining every option available for this car, things to watch for, service options, etc. I left there feeling completely comfortable buying this car and felt like I had someone looking out for my needs at Bertera. Since owning this car, I have been completely satisfied with the car, it was detailed to look like a car that just left the showroom, it had gas in the tank and I also have to add that my salesman has called me every day since the sale to be sure I was satisfied and had no problems. This had been the easyest and best experience buying a car in my life- Thank You Bob

Comfortable, nice features in the car, spacious. great car for every day use. Crash test ratings are great, safe and comfortable ride. Would recommend this car to anyone.

Bertera Chevrolet???s service was better than any dealership I have previously visited. The individuals that assisted me in purchasing the vehicle I wanted (Salesman Jason Brooks and Sales Manager Jacob Mead) did everything in their power to ensure my satisfaction. Not only did they make sure I was satisfied with my visit, they did everything in their power to make sure that I would still be satisfied with my purchase years down the road. I highly recommend Bertera Chevrolet and the individuals that worked with me.

We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!

An example of Chevy performance and reliability. Beautiful luxury and power for work and towing. Superb driving, handling. and quality design. A strong dependable many purpose vehicle.

I dealt with Tyler Durden. Since I live 1700 miles away, I obviously couldn't come into the dealership I found a car I was interested in and requested to be contacted. Within one day, Tyler contacted me and made a YouTube video exclusively for me with the full walk around of the car. He provided me excellent professional service and was not pushy. Would highly recommend

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Perfect vehicle for my family needs. We couldn't ask for a better vehicle to take on our family trips or take to school or take to work.

Bought a 2007 Forester from Vernon Auto in September. It was no pressure purchase. Al let me take my time making the decision. The AC compressor was shot and it was replaced before pick-up. About 3 weeks after taking delivery one of the transmission cooler lines blew. The car was towed back to Vernon Auto. They fixed the line without any questions at no charge. Since then I have periodically taken the Forester (and my other cars) to them for service. They have been fair and provide good service. It was a high mileage vehicle when we bought at about 160,000. It's needed few things here and there, but we have put about 50,000 miles on it over the past 27 months -- with just a few reports. My only complaint about the Forester purchase was the car had not been cleaned very well before pick-up. When I'm in the market for another car I'll be giving Vernon Auto a chance to earn repeat business.

This car has so far met my needs with gas mileage, comfort, leg room. It's very spacious and I must say I love that as soon as you turn off the car it reminds you to check the rear seats. No child left behind

I purchased a truck from these guys as is. There was a problem that came up when I took it home. They were willing to look at the problem to fix. I ended up figuring out myself and they paid for the part. Thank you. I would definitely buy from them again.

Interior was the color I wanted . The versatility was all there . Esthetics were there . Very comfortable inside during the drive . Sales reps were the best ...Highly recommend buying from this group fantastic experience. Thx Eric& Ryan

I brought my 2005 Nissan Maxima in on Saturday because it kept stalling on me. I drove right up to the service garage and right in. I was met by David Cyr and Juan the second I stepped out of my car. I explained what was going on with my car within minutes My information was taken and Juan took my car to the back to look at it. I had someone follow me so I can run errors while they were looking at my car. I left and not long after that I received a phone call from David Cyr stating that Juan had found the problem and that with my permission they were going to start working on my car. They weren't sure if they had one of the parts they needed but I was given the option of a loaner car if my car had to stay over night. Five minutes go by and David called back and told me that they had the part and my car was going to be ready that day. All together it took less than a few hours to get my car done which would of took someone else a day or two and the price was less than what I expected. I have been other places and Hoffman Nissan service has topped every other place I have been. David was courteous, friendly and has amazing people skills. Juan is an amazing and an efficient mechanic. After the excellent service I received I wouldn't take my car anywhere else. I give these guys a 5 star rating.

Would be a favorite if not for the initial cost and concern about price to repair if tech were to fail, but performance and styling rates high

Overall, outstanding vehicle. Only downside is the touch screen on the dash. When your backing up, the rear camera display is “washed out”. Other than that, love the car!

We have owned Honda vehicles for the last 20 years. Trade in for a Chevy?? What?? We had our doubts. Our Sales associate Sam M. cleared up any doubts we may have had. He answered all of our questions and we had a lot. Sam's knowledge of vehicles was extensive. Not just Chevy, but just about any other we asked about in comparison to a Chevrolet. He sold us a 2017 Chevy Trax. We are so very pleased with this car. It handles great it is so very comfortable. We had a budget and Sam and Tony kept us right on track. The entire staff was great. They made us feel very comfortable. You have earned very satisfied new customers. Thank You Gengras !!!! Keep up the Great Work!!

Has more legroom than my impala 2011. Great and sharp looking. Best car I've ever bought. Great ride- firm but smooth and quiet. Acceleration is strong but linear- not sudden jerk. Average 30 MPG. Handling is sporty- but not a sports sedan. Transmission shifts smoothly and always in the right gear- no hunting. Seats are comfortable but not on a long trip. Forward visibility is good, but headlights just adequate. Side and rear pillars block view- rear camera helps with backing, but not great- camera does not have any guide and fogs easily. Forward Collision Assist has activated 3 times when no car visible- twice in rain and fog, and once on a knoll. Side mirror alert rarely works when merging or changing lanes. Lane Assist tugs the steering wheel and is very annoying, so I leave it off- should be warning light and chime only. Now have nearly 36,000 miles and no mechanical problems, but I keep the Lane Assist turned off and wish I could turn of the Forward Collision Assist because it is too sensitive.