by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
The team at Imperial is friendly and accommodating. They made my out of state sale easy and painless. Imperial is always willing to take extra time or that extra step to make sure you get what you want and they take the time to make sure you have everything you need. I cannot wait to enjoy my new car! Thank you Paul, Tommy, and the rest of the Imperial team!
Josh and Omar were very personable people that did not seem like your average pushy salesmen. Josh, my salesman, respected what I was looking for in my next vehicle and was able to negotiate a good price for it along with my trade-in. Second vehicle I've bought from Imperial and I would definitely recommend them to friends and family.
Over the last 5-6 months ive been getting familiar with My newest vehicle. For the first time in my Life i can say i walked into a dealership nearly alone, and walked out with a car i saw so far from being mine. The key to the puzzle Was more than 80% the dealer that dealt me and followed through all the way. Chris Foley still continues to stay in touch with any questions or concerns i may have relating to my vehicle, services, or new offers the dealership may have to offer, an benefit me an the experience ive had through this process. Not only did he seal my deal come true, he shows Some of the most interest in making sure his customers are maintaining their happiness and grand experience with the deal & company its self. As a buyer, I will return to Foley for information and the best packaged deals. This experience is so Important to me with where i am today. Thanks to Chris Foley and Chevy Imperials greatest concerns my satisfaction will continue myself as a loyal customer because That is the experience you guys share with mee!
Buying a new carI recommend buying a new car from Imperial Chevrolet in Menden mass the manager David Boratyn is very very professional and very kind person he made me really feel very comfortable buying a car he changed the oil filled the gas tank and Had the car cleaned immaculately he was wicked wicked friendly and made me feel like a friend for life I recommend buying a car from Imperial Chevrolet you???ll be satisfied for sure
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
I brought my 2007 Chevy Express 3500 Roadtrek 210 in for regular maintenance & RI inspection. They went above & beyond my expectations & for a great price. I highly recommend this service dept for your Chevy. Thank you for the excellent job!
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
My experience is always pleasant when I bring my car into King Cadillac. I find the service department helpful and they always take the time to explain things to me about my car that I can understand the way they present
the facts. Thank you very much.
I recently bought my first new car from Muzi. I walked on to the lot not knowing exactly what I was looking for in a new vehicle. The salesman Scott was very personable and helpful. He made the whole process easy and a bit fun. I would reccomend this dealership for anyone who is buying their first new car!
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
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