I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
What a truck!!
by ChevTuf from Minnesota
January 4, 2019
Loaded!! And tough. I love my truck! On star, SiriusXM, heated seats, USB and VAC plug ins, 4 WD (which is a must in Minnesota). I’ll never purchase another vehicle except a Silverado.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
Best ride for the buck
by PARedeye from Landenberg, PA
January 7, 2019
Had a 2014 Silverado and loved it - just wanted to get the 6 passenger option in a LTZ with a Z71 package with larger wheels. The 2018 has this and much more (e.g. trailer brake gain, sunroof, rear camera, front and rear proximity alert, heated steering wheel, sliding rear window, auto dimming mirrors, etc.)
We have purchased 4 new vehicles from PatObrien of Vermilion the buying experience is always smooth and enjoyable and the Service of our new Vehicles has been good!!!
Always been a Chevy fan.
by Small block mafia from Jefferson City Missouri
January 3, 2019
As always, vehicle was great to drive. Looks like a cats’s butt sewed up with a grape vine! How can the car company I have always loved screw the apperance up so very badly? I am done with my beloved bow tie since my first 62 Chevy. Very sad indeed! They have even managed to mess up the Camaro in its appearance after an excellent 2010 reintroduction. The grille now has to be shipped in by rail due to size and the competition with Lexus and Toyota. The 2019 HD truck will make most Chevy fans throw up a bit in their mouth at first glance. Every new vehicle I have ever purchased has been a Chevy or Pontiac. I am planing to just fix what I have until I pass. I would rather walk than drive most boring, identical, ridiculous vehicles offered today. Impala was the last decent car offered by GM. Sad!
Very pleasant, helpful and polite. Service is always good and timely.
Another quality product from Chevy
by Nate from Albany, MN
December 31, 2018
This is my 8th GM vehicle and 2nd Silverado. I've owned a few F150s and they don't compare in retained value, ease of maintenance, or reliability. I have every intention of buying another Silverado in a few years. My only real complaint is having to run the navigation thru your phone or thru ON Star as opposed to other manufacturers.
Service department is very knowledgeable and explains everything that they are doing or have done thoroughly. Very friendly staff from top to bottom ! Would highly recommend this dealer!
by Chris C. from Taneytown, Maryland
December 30, 2018
Underpowered with the good V8 only available only on bigger models, and as an added cost. The 6 speed trans is cludgy at times and tends to stay in too high a gear, making the truck feel even more underpowered. Limited and poor choices for gearing in the axles. Poor ground clearance in the front end. Steering wheel controls are also poor, unless you pay extra. After less than 3 months, the truck has been in the shop twice for a noise in the front end. The drivers seat also makes a popping sound when pushing in the parking brake to disengage it. No easy access to behind the seat storage in the regular cab. Pretty disappointed in this vehicle.
I was notified of a recall on my truck, notice was very bright orange postcard type. could not miss this notice, made my appointment for the next day. bright orange card is a great idea could not miss it in the other mail. arrived for my appointment, paper work complete, have a seat, should be finished within the hour. corrective action completed within the hour, vehicle washed drove out one happy camper. great customer service
I never take my car anywhere but Pat O'brien Vermilion. This is where I purchase and service my cars. As far as I' concerned, they are the best and even though it is a bit of a drive for me, I just wouldn't go anywhere else.
we were hoping that we would be able to make a car purchase since we traveled from Elma NY to Medina OH based on the website and the phone conversation with had with Adam Singer. We are pleased to say that we were able to make the truck purchase and very satisfied with Adam
When I came in Joe Zekenovic greeted me. He asked me he could help me. I explained my situation and what I was looking for. Joe was very knowledgeable on the various vehicles I was interested in. We took a test drive on one of them. Afterwards he took me on a tour of the dealership. We then sat down and went over the lease options. We agreed on one of them. Joe was very professional during the whole process. Great to be back with Tim Lally. My mom was a GM retiree by the way.
A exceptional dealership !! This is my fifth vehicle from them I will not with another brand or another dealership !! A special thanks to Ryan Conway and Rob and Donnie O'Toole for all they do for me and my family !! John Overdorff
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