I liked working with Nisha, not pushy, very nice, knowledgeable, and helpful. Only issue I really had (I don’t fault mishaps for) was the attention to detail that was given to detailing the car. Heavy dust and grim in easy to see places and crumbs/cereal under the seats. I will have to take it for detailing. Also the car needed new wiperblades right away as they where split.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Awesome dealership, I was interested In a vehicle that was already pending a sale, the other person bought the vehicle so I wasn't able to purchase here but very helpful they wasn't to pushy but was willing to help me get the vehicle I wanted no matter where it come from, can't say enough.
Very professional, upfront, and honest. Didn't pressure me, got me the deal I wanted on the car I wanted so what more can I say. Great experience. My salesman, Robert Clemens, his sales manager, and the finance manager were all easy to deal with. I will be back.
I am very pleased with the service I received from Spritzer Lordstown. Spritzer drove the car 60 miles to my house for a second test drive. Then two days later drove to my house so I could sign the paperwork in my driveway and deliver the car straight to my door! This was the best car buying experience I have ever received!
I had recently scheduled a service appt to get a quote to make a repair on my 2013 GMC. While I was at the appt they told me part was in stock and that they had time to make the repair, even being an hour and half from closing. The repair was done in an hour and I was on my way home. Thank you for the excellent service!! Completely satisfied with your service dept and with your sales Dept purchasing my pre owned truck 2 years ago.
Awesome dealership! Great people! Fantastic business in all departments. This company really knows how to treat their customers and knows cars. I bought a car from Laverys and have been getting it serviced at Strattons ever since. They do not rip you off like laverys and do things the right way. Great job!
I have been buying new cars,And used cars sinse 1975.A stratton is the best I have ever found.I have moved all over this state and I always end up back at statton.They are like family.They really care and want to find what is really right for you.Not the best deal for them.That really matters went the cost of a new car is so much these days.I have had four daughters and they have moved all over this great land of owes and they still come back to buy a new car from statton.I bought my first car from donny grand father and many from his dad,and now him.You just dont find that relationship just anywhere.
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