Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
I had been searching for my dream vehicle for a few months. Working with Coad and Doug made the process quick and easy! I was able to find the vehicle that met every detail on my wish list and I'm so happy with my purchase! My family has worked with Coad and Doug on multiple trade-ins and will continue to do so because of the great service we've received.
We bought a 2018 Silverado back in February and had a great experience. There was no pressure, they answered all of our questions, and overall made the entire buying experience comfortable. We were so happy with that experience that we just went back and bought a 2018 Trax!
EXCELLENT SERVICE! Purchased a used car for my daughter and salesman Jon Gary was extremely kind. He let me have a mechanic check out the car and also gave me a great deal with no haggling! Thanks Jon. You made a 2 hour journey worth my while! And the financial service was very helpful as well. I did not want a cosigner but due to my proportion of balance on current credit this was a difficult request, but they made it happen. THANK YOU! PLEASE BY ALL MEANS SEE THESE GUYS IF YOU ARE LOOKING FOR A CAR! I HIGHLY RECOMMEND THEM!
The whole purchase from beginning to end was easy and hassle free. They had exactly the car I wanted, I got the price I wanted, and they helped with finding financing. It was the best way to buy a car. Thank you for helping me, Kevin!
i had a great expierence with coad chevrolet after some bad ones with other dealerships. my sales guy was nick mullen super good guy ask for him for all your new/used auto needs he takes his time explains everything answers all question isnt pushy at all i will continue to take my business back to nick and coad chevrolet
One of our easiest vehicle buying experiences so far. Doug our salesperson was very knowledgeable and helpful with every step of the process. The whole staff at Coad was friendly and made us feel welcome there.
Service was Fantastic! and Super Fast..The 3 Men who assisted us was so very nice and Polite..Unfortunately the Female at the Middle Desk wasn't friendly and must have been having a Bad Day..She ignored our Presents and When she finally spoke she actually Yelled to us to asked Our Names,No Noise was in Area..Snotty.Almost walked out! But the Heroes came up and Saved the day..Kim was one of them..He is a Guy.
Michelle Bean was very courteous and professional. I explained what I wanted and we quickly came to an agreement that beat two other quotes I had. I put down payment on new Toyota Highlander Platinum and now am just waiting for it to be built.
Working with Brian, Kevin, & Peter to buy our fourth new vehicle from Marion Toyota was a most pleasurable experience! They offer customer service that is way beyond expectations!it is very evident that they work together to put the customer first, whether it is in the service department or in sales. The entire dealership offers a friendly, relaxed atmosphere & the layout is conducive to efficiency. I would highly recommend Marion Toyota for any car service or purchase! You can count on “value received!”
My wife has been talking abut buying a 4x4 vehicle for some time now and when I arrived at Mario Toyota, Jon Smith knew exactly what I wanted and since our purchase of the 2018 Toyota Tacoma, we have been beyond pleased. Great salesman and a great expierence, we would definitely recommend this dealership to our friends.
My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
Tom Madden was great
He had the car pulled to the front ready for us to drive.
He made sure we was comfortable at all times
Excellent service. Took his time explaining the eco sport to us
We love it
The service department is very helpful and knowledge when repairing the car. They kept me informed on the process.
wait time was moderate. Over all a good experience.
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