Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
These guys made this whole car buying experience a breeze!! They took their time and listened. They also made my daughter feel she was important in this buying experience!! We will be back for HER car later on!
It’s the only pickup I’ve owned
by gewanna24 from Luther, Ok
January 11, 2019
It has plenty of leg room and comfortable. It doesn’t get very good gas mileage and I’ve only got 14,000 miles on it and the tires are wearing out.
I generally equate visiting car dealerships with having teeth pulled without novocaine. These guys don't make it feel that way at all. Ben was very polite and helpful as well as being fun to work with. He answered every question I had and made sure I was satisfied. I got a great deal and a car I'm very happy with. The finance department was helpful and got me out the door in a timely fashion. It was an overall great experience and I recommend this dealership highly.
by Walker from Seven Springs
January 6, 2019
The vehicle rides well and performs well, however its way to pricey for the current economy. I chose to pay for it so that s on me. Overall great ride.
It was a grate experience/ Judy and Brian went above and beyond to find vehicle with near perfect options for us. My second time at this dealer and while both times were great, Judy was a jewel to work with.
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
I just purchased my first vehicle from Riley and found their team to be exceptional in answering my online questions, preparing for my visit to the dealership, managing the sale, and walking me through the vehicle introduction. Great team of professionals.
Most reliable truck I’ve owned
by Charles.proctor from Clarksville TN
December 21, 2018
As active duty service member with a family of four money is tight so buying a car that is reliable for a good price take a lot of stress off my shoulders. Finding this vehicle was easy and credible.
I had bought my 2010 Impala from Dennis Lohe 3 years ago. My sister and her husband have always bought from Riley’s and trust them and they were right. Even though I live in Kansas City I know I get the best deal at Riley’s. So when I ready I emailed Dennis and told him what I wanted based on inventory on website and year end deals. I was upside down in my payments on the Impala and new I needed to trade it in! Everyone there worked with me and I LOVE my Equinox! Never once did I feel pressured by Dennis or other staff. They gave me best deal possible in the Impala and let my sister and I test drive around town on our own. Again that’s why I come to Riley’s!! My first new car, only 7 miles when we first test drove it. Since the two weeks I have had it, I have not been disappointed in my choice! Thanks again to all the guys at Riley’s, especially Dennis Lohe. I know I can still call him anytime if I have a question!
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
Shane and Steve go out of their way to do a great job!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Excellent service completed sooner than expected! Friendly, professional staff.
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
Everyone at the dealership was very friendly & helpful. The salesman was prompt & courteous and very accommodating.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Matt Smith went above and beyond to find the perfect car for our family after our car was totaled. We live in KC and he was available for any questions even after office hours. He promptly provided pics and all requested info even while looking at cars at other dealerships. After driving to Jeff City to see the car he made sure it was in top condition and everything we wanted was addressed. He had impressive customer service especially for car sales. He made sure we we happy the whole way through and even told us to call if we have any questions about the car or service after we got back home. Gemma was a blazing gun in the financing dept she was very efficient and straightforward without any pressure. I would make the drive again to Jeff City any day. Thanks Matt and Gemma for a wonderful experience.
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
Overall, I have had good, solid service from the dealership. Small details have been missed during some instances where larger jobs consumed most of the time but they were minor enough that I did not feel the need to bring them to the service manager's attention.
Love my truck
by Edevill from Joshua,tx
January 9, 2019
This truck drives nice, is very comfortable, and a great value! I feel very safe transporting my family in this truck and they love the space!
Mike Pattrin and his team were great to work with - seamless transaction from another state, got the entire process completed and car shipped in a week (impressive given that they don't control the shipping component). Transparent in their deal, and worked with me to get the perfect car at the right price. Would definitely buy another car from them again.
by JMaas from Lincoln, Nebraska
December 18, 2018
Very dependable. First new truck I ever bought new. Sad that I'm selling it. I loved the performance of the 5.3l motor. Love the color sad they dont have it anymore.
We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
I contacted Joe Machens through Cars.com inquiring about a used vehicle. I told them I lived 2hrs away. They said they would work with me as much as possible. I had a trade in vehicle too. All they asked for were pictures of the car and the VIN and they gave me a trade-in offer. The deal was worked out to it's fullest extent. However, the timing wasn't good enough. I decided to wait a few months for taxes to come back. The amount of help they provided and the professionalism exuded has been the best I have seen in my life so far. I will return to this dealership when the time is right.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Sam helped us every step of the way in initial research, test driving, and purchasing process. Very straight forward and friendly, I can recommend dealing with Sam to anyone interested in purchasing a Volkswagen.
Very strong 6.2 Liter
by Highs country from Denver , Co.
December 30, 2018
I own the 6.2 liter high country. Very strong and better fuel economy than my brothers 5.3 2017 sierra!!! Hard for me to believe but we proved it on a road trip to Alamosa Co.
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
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