I was treated with great respect and every aspect of my repair was explained in detail. Constant communication and updates about my repair was made to both my self and my husband. I will make sure that if my car needs repairs again I return to Fayetteville ford!!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
Really good experience buying from this dealership. Billy Simons was my sales person. I found him to be a honest straight shooter. I highly recommend this dealership and sales person.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
The buying experience was awesome. I am not one for a lot of sit down negotiating with a car salesman and Nita made the experience painless. I submitted my credit application and supporting documentation in advance so I wouldn't have to be there for a long time. I will be referring her and sending my friends to her and will buy my next vehicle from her. We are a Chevy family.
Hunting for a specific model
by RobCarver from Meadville, PA
December 12, 2018
Been hunting for what truck I want for so long, I've narrowed things down to an extreme level. So finding one that meets all of my meds is hard to come by.
I was very pleased with the service we received from the time we drove up on the lot until we we left. We were especially pleased with the fact to that we were not pressured into getting a vehicle other than what we were looking for. Our sales person Greg Williams was very knowledgeable of his job and did it well. We are very satisfied with our purchase from Terry Cullen's Chevrolet.
Really love the ride and quitness in the cabin.
by LSU from Pineville, LA
October 16, 2018
Love it! Very functional and spacious. Very well equiped from the factory and I love the spray in liner. Can't go wrong with this truck!!!
Brett Mayberry helped me and he was excellent with customer service and quality. Very fast service. I will definitely recommend friends and family for service from Don Jackson.
Best ride for the buck
by PARedeye from Landenberg, PA
January 7, 2019
Had a 2014 Silverado and loved it - just wanted to get the 6 passenger option in a LTZ with a Z71 package with larger wheels. The 2018 has this and much more (e.g. trailer brake gain, sunroof, rear camera, front and rear proximity alert, heated steering wheel, sliding rear window, auto dimming mirrors, etc.)
by Todd S from Lake Martin from Alexander City, AL
March 27, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
What a truck!!
by ChevTuf from Minnesota
January 4, 2019
Loaded!! And tough. I love my truck! On star, SiriusXM, heated seats, USB and VAC plug ins, 4 WD (which is a must in Minnesota). I’ll never purchase another vehicle except a Silverado.
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Love my truck
by Edevill from Joshua,tx
January 9, 2019
This truck drives nice, is very comfortable, and a great value! I feel very safe transporting my family in this truck and they love the space!
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Flavio Cepeda and Kim Smith were my salespeople and they were remarkable. Awesome experience from start to finish! I got a phenomenal deal on a brand new Silverado. I highly recommend you give them a chance to earn your business.
Very strong 6.2 Liter
by Highs country from Denver , Co.
December 30, 2018
I own the 6.2 liter high country. Very strong and better fuel economy than my brothers 5.3 2017 sierra!!! Hard for me to believe but we proved it on a road trip to Alamosa Co.
Being in the car business myself I really expected to be sitting in the dealership ALL DAY! This wasn???t the case when I purchased my vehicle at Nalley Chevrolet in Union City. I was literally in and out of there in no time. Shanteria and Trosky were the sales associates I was helped by and they were great. Jay in the finance office is also hilarious and has great conversation. I appreciate all of you guys! Love my New Camaro !
by Tammy from Galion Ohio
December 3, 2018
Special ops edition of Silverado, nice vehicle, not many bells and whistles but nice. Does not go well in a small amount of snow, 4WD is a must in any trace amount, reliable so far
I worked with Trosky Davis who took Excellent care of me and my 3 young daughters. I came in the dealership, met with Trosky and simply let him know what my needs were and what I had been facing with my current vehicle. Trosky heard my needs and within 2 hours he had me approved! I am still in shock that I got approved and have a reliable car for my self and daughters. Thank you Trosky, this was a fast and seamless process and I needed just that!
Always been a Chevy fan.
by Small block mafia from Jefferson City Missouri
January 3, 2019
As always, vehicle was great to drive. Looks like a cats’s butt sewed up with a grape vine! How can the car company I have always loved screw the apperance up so very badly? I am done with my beloved bow tie since my first 62 Chevy. Very sad indeed! They have even managed to mess up the Camaro in its appearance after an excellent 2010 reintroduction. The grille now has to be shipped in by rail due to size and the competition with Lexus and Toyota. The 2019 HD truck will make most Chevy fans throw up a bit in their mouth at first glance. Every new vehicle I have ever purchased has been a Chevy or Pontiac. I am planing to just fix what I have until I pass. I would rather walk than drive most boring, identical, ridiculous vehicles offered today. Impala was the last decent car offered by GM. Sad!
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Great experience...cars are clean and the sales person, Marvin B. was great and very helpful. I would recommend this dealership to anyone considering a used premium vehicle.
Great so far
by Dedeb1 from El Dorado Hills, CA
January 8, 2019
This truck is living up to its reputation. We’ve had Chevy’s before and never had any problems- don’t expect that to change. Vety dependable vehicles!!
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