I was treated with great respect and every aspect of my repair was explained in detail. Constant communication and updates about my repair was made to both my self and my husband. I will make sure that if my car needs repairs again I return to Fayetteville ford!!
Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
Needed my air conditioning serviced.
Union City couldn't see me for 7 days
Atlanta South saw me in 1 day. Great customer service. Fixed my problem in 1 hour. I'm cool again. They are my new home for service. Union City didn't treat me that well anyway. I recommend getting your service here at Atlanta South
They really go the extra mile.
Thank you Atlanta South
Ms. Kim and the receptionist in the service department was so helpful and both have a beautiful spirit. When I would call they always recognized my voice and acknowledged me by name before I could even tell them. Need more people like them with the company.
My Passat wouldn't start. After getting wrong info from a parts store we took it to Heritage VW in Union City. They diagnosed it, replaced the battery, and it was ready before 2pm on a Friday. They even washed and vacuumed it. A recall was also done & all under warranty. My only problem was the distance from my home to the dealership is quite a ways.
I went to the Heritage for a price comparison and was blown away by the customer service I received from Dee needless to say I bought an Eos the same day because of the excellent salesmanship and willingness to assist and show all options. I am a slow shopper but Dee did not mind even though it took me 8 hours to choose Thanks Dee you are the best sales person I have met in many years. I wish you continued success!!!!!
Came in for service on my 2006 Passat. I didn’t have an appointment and was treated with excellent customer service Bryant was and is always . Met with MsTonya and she was such a blessing and a delight to work with she’s so positive when I didn’t think I could get a new vehicle it happened It was a blessing for her to be there today My angel sent byGodher personally was a real blessing and her being so confident . I have a2018 Tiguan SE ❤️
Quinton was easy to work with and is a nice guy. The management won't haggle over prices because they are priced competitively for the most part. However, watch if you think that a price is too high as they will often adjust prices almost weekly so the price they wont budge on Saturday can drop by Monday kind of a thing (at least that was my experience watching their used cars). I bought a certified used sportswagen from them recently, will update if have anything else to add.
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